Question about HP Photosmart C3150 Printer

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Black ink does not print

First issue was printer not printing at all but there were no error messages. I did all the suggested routine things from HP including reloading software, maintenance checks, printing self-test pages, cleaning contacts etc I have put new ink cartridges in place It will print a document if it is in colour but will not print it in black. I just replaced my black ink cartridge and it will scan and print black but cannot copy or print black from computer

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  • Anonymous Mar 18, 2014

    only prints in black ink-but will make copies in color. How can I get it to print in color?

  • Anonymous Mar 23, 2014

    printer has the ! on and will not print, says problem with black ink

  • Anonymous Mar 31, 2014

    Black and white printing is often faded or misses lines completely. Tried a head clean, test page and put in new black cartridge all to no effect.

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I have a problem about my printer here. it doesnt print black color even if i replaced it with new cartridge...anyone have solution about this pls help....joy

Posted on Apr 02, 2008

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SOURCE: black ink does not print

This is quite a common problem for these models, particulary with the black not printing, to check if this is your issue print a self test page, then try a cleaning process through the tools menu if you are still not getting any black print you have the classic blocked nozzle/ airlocked printhead issue, it is most commonly seen in printers that have used aftermarket black ink at some stage and/or have been sitting unused for a while.

try the following
Reset the system by holding down the OK, Cancel, Black, and Color buttons down at the same time and turn the 3310 off. Keep holding the buttons down until the printer shuts off and the turn it back on. You will have to turn the printer off twice and then it will recalibrate. Make sure you have new cartiges in the printer so that it can reset.

if this doesn't work the only way to clear it is to disassemble it and soak the bottom of the printhead in hot water then reassemble and clean the head

good luck
PS it only seems to be a problem with black refilled/aftermarket cartridges, haven't seen any probs with any of the colour refills

Posted on Jun 03, 2008

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Posted on Jan 02, 2017

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http://en.kioskea.net/forum/affich-40171-printer-not-printing-black

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The black part of the K/Y printhead is pigmented and they tend to clog much quicker than the other dyebase colours. As a result you should run a cleaning cycle from the control panel

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Are there any error messages that display on the control panel of the printer or on your computer? That might narrow down the problem and the solution.

With what you have said so far, it could be a couple of things. The printer series you have tends to not print at all unless all of the print cartridges have ink in them. If even one of them is empty or near empty, printing seems to stop, even if you aren't going to print using the color that is empty. My first recommendation is for you to check all of the cartridges to make sure they all have ink in them. Replace any that might be empty.

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Go to Step Two in this document for the proper instructions.

If my suggestions don't solve the problem, please post back any other information that might help narrow this issue down. As I previously said, if an error message appears on the printer or computer, please post the exact text of the message. That will help a lot. Thanks.

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