Question about HP Photosmart C3150 Printer
First issue was printer not printing at all but there were no error messages. I did all the suggested routine things from HP including reloading software, maintenance checks, printing self-test pages, cleaning contacts etc I have put new ink cartridges in place It will print a document if it is in colour but will not print it in black. I just replaced my black ink cartridge and it will scan and print black but cannot copy or print black from computer
I have a problem about my printer here. it doesnt print black color even if i replaced it with new cartridge...anyone have solution about this pls help....joy
Posted on Apr 02, 2008
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Posted on Jan 02, 2017
SOURCE: black ink does not print
This is quite a common problem for these models, particulary with the black not printing, to check if this is your issue print a self test page, then try a cleaning process through the tools menu if you are still not getting any black print you have the classic blocked nozzle/ airlocked printhead issue, it is most commonly seen in printers that have used aftermarket black ink at some stage and/or have been sitting unused for a while.
try the following
Reset the system by holding down the OK, Cancel, Black, and Color buttons down at the same time and turn the 3310 off. Keep holding the buttons down until the printer shuts off and the turn it back on. You will have to turn the printer off twice and then it will recalibrate. Make sure you have new cartiges in the printer so that it can reset.
if this doesn't work the only way to clear it is to disassemble it and soak the bottom of the printhead in hot water then reassemble and clean the head
PS it only seems to be a problem with black refilled/aftermarket cartridges, haven't seen any probs with any of the colour refills
Posted on Jun 03, 2008
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