The plastic connector separates from the metal faucet attachment when I turn on the water (PS I have the Danby 496)
HELP! I just got my dishwasher and as soon as I turn on the faucet (very slowly!) the plastic connector separates from the metal piece. Basically it breaks in half and all of the springs and ball bearings come apart! I just got this yesterday and haven't used it before. If I remove the outflow house water does come out of the unit and it doesn't fall off the faucet. Thanks!
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Re: The plastic connector separates from the metal faucet...
IF IT IS NEW, PARTS SHOULD HAVE A 1 YEAR WARRANTY.
GO BACK TO THE PLACE YOU PURCHASED IT AND HAVE THEM ORDER A NEW CONNECTOR. IT SHOULD COME WITH
THE HOSES AND ALL YOU HAVE TO DO IS UNSCREW THE
HOSES FROM THE BACK OF THE DISWASHER AND INSTALL THE NEW ONES. IF IT IS OUT OF WARRANTY, MAKE SURE ALL OF THE SCREWS ARE TIGHT IN THE CONNECTOR. OTHERWISE, REPLACE THE CONNECTOR.
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You need to have the RIGHT couplings so that the inlet is secured correctly to maintain the right water pressure to the washer. A visit to the hardware shop, plumbing section could help a lot to get the right choice of coupling to mate the hose from the outlet to the machine. You can use teflon if the thread is too loose and makes a leak.
Okay, this might seem crazy, but it worked. I spent the last 2 days trying to contact Danby customer service to no avail, so I came back here to look for solutions. Found two:
(1) Someone said to open the little rubber cover under the front right of the machine...I couldn't find such a cover.
(2) Someone said to pull off the front plastic panel...mine doesn't seem to be removeable.
So! I turned my Danby DDW1805 upside-down (!) to see if I could locate the aforementioned rubber cover, and a bunch of water drained out of the machine. This is what both solutions above said I wanted to happen, so I flipped it back right-side up and hooked it back onto my faucet.
Golden. Works perfectly again.
First cut the hoses off near where they would connect to the plastic quick adapter. Leave a little slack at 2-3 inches between where you cut and the metal clamp.
Take those two pieces you just cut off to home depot or lowes. Afterwards you can chuck them if you don't want them (I did read below). Take the metal faucet adapter with you too.
For the water supply hose (this is the smaller one) need a Hose barb adapter 3/8 Barb x 3/8 FIP
You need a clamp for this.
Get a plastic hose the length you want and the right barb to fit the drain hose and your new hose. You need two clamps. Also you might consider hooking it up to an external water pump depending on your situation. If the hose is long or has to go up above 36 inches then you may need a pump.
Then you want a standard dishwasher connecting kit. They have them from 4-6 feet, they come with a 3/8 brass fitting make sure you get that.
You also need plumbing teflon.
I also wanted to replace the faucet connector because the plastic one it came with leaked all over the place. I got a quick snap that goes to a garden hose. It fits the metal faucet adapter that came with the dishwasher. . I had to get a few connectors to go from the garden hose adapter to the standard dishwasher hose.
Installation. Take the clamp for the supply hose and put it on the hose connected to the dishwasher. Put insert the barb and tighten the clamp.
Put teflon on the 3/8 male connector that came with your standard dishwasher kit. Connect it to the Barb adapter you just installed. Connect your standard dishwasher hose.
Connect the other end. Its pretty straight forward just don't forget to put teflon on any of the thick threads.
From this you can pretty much figure out the rest with the drain hose.
If I were to do it again I probably wouldn't have used the standard dishwasher kit. I would have gotten a cheap plastic tube and connected it. Also if you're happy with the plastic adapter they gave you save the plastic connectors you cut off and you can use another 3/8 barb adapter to connect it to the other end of your extension hose either a simple plastic tube or the standard dishwasher connector.
Received from Danby customer support:
"The error code of E3 tells us that the unit is not getting the proper water temperature to continue thru the entire cycle. Before starting the dishwasher and attaching the quick connect assembly to the faucet, please make sure that the water from the faucet is warm to the touch; you can then attach the quick connect assembly with hose to the faucet and start the unit. If the water temperature does not reach 120 degrees F the dishwasher will not be able to run thru the entire cycle properly. If this is being done and the same code comes up, we will need a service tech in you area to diagnose the problem for us. For a warranty servicer in your area you can reach us at 800-263-2629 Mon-Thu 8:30-5 or Fri 8:30-4 EST."
you are right in that the water has nowhere to go initially, the water will be taken by the dishwasher when it wants it, not all of the time (or alot of water would be wasted.)
it sounds like you do not have a good seal is the tap connector if it is leaking like that, check the rubber ring in the connector and ensure that there is not a build up on limescale on the tap (which can make for a leaky seal as the surface is uneaven)
This is definitely something that you can do yourself. Remove the back of the dishwasher and the front kickplate. This will give you access to the wheels. The wheels are held in place with a U shaped clip. Remove the clip and the wheel will come out. replace with the new wheel.
This happened with my Danby DDW1805 and I fixed it myself. I used two step stools at the side of the dishwasher to raise it off of the floor.