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i think there can be possible low gas problem it,s naturally if in your freezer there is low gas then it,s coil get warm. it,s coz of low gas so please contact to your service technician for find out leakage and brazing it and then refill the gas. i hope after that your freezer will work well.
Engel do not sell individual refrigeration components. Unfortunately. But you can buy from them a complete evaporator, compressor and condensor pre-assembled. You just need to make up a box. The electronic control box is also available as well as the thermostat. I am not sure who you can contact in the USA but I am sure if you go to www.engelaustralia.com you should be able to track down someone in the US who can supply those parts. Alternatively you can make up one using a Danfoss BD35 compressor with a dual control, which can run on 12vdc, 24vdc and 220vac. You then just need a wide range thermostat -30/+30c and you are away.
check that the correct thermostat is installed and that the element wire is connected.check door rubber and door hinges.check if it has independant defrost timmers and if it is working.oh and see if the element is drawing current if fitted with one.
if compressor is running, then you are correct in saying no point in replacing stat.
by sounds of it you have a faulty compressor fault or a syatem fault - impossible to dignose by remotely. this is not a diy job i'm afraid
I would first check to see if the evaporator in the freezer is all iced up. If it is thats whay you do not have any cooloing. And If that is the case you have a defrost problem and it is not short on gas. If you see only a few coils on the evaporator frosted up then you do have a leak in the system and my be covered under the manufactures warrenty.