Question about SanDisk 2GB Cruzer Micro SDCZ62048A10 Hard Drive
Your product selection does not include the 4GB model so I have put it under the 2GB.
I purchased one of the new sandisk 4GB drives back in November of last year, it's been great and I love it. Thursday night however, I fell on it (I keep it on my key chain) Thursday when I went to use it, nothing happened, no lights or anything, it just got a little warm after being plugged in for a couple mins.
I work at a cell phone repair center, so I thought I would just check for a broken solder joint on the usb connector or something. To my horror I found that a large BGA chip was cracked. It's not the flash chip, I believe it contains driver and firmware information.
So, my question is, will sandisk or some other repair center replace this part? I haven't e-mailed sandisk about it yet.
If no one will repair it or sell me the BGA, I think the easiest thing would be to buy another, and swap the 4GB flash chip ask it would be pretty easy to do where I work with a hot air station and good soldering iron.
Your best bet is to contact the vendor you purchased it from first, and many are good about replacements in the first 12 months. If that doesn't pan out, contact SanDisk directly at 1-866-726-3475 .
Posted on Feb 17, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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