Question about Sony Playstation 3 (PS3) Console

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Hard disc is corrupt

Help please my hard drive is corrupt everytime i restore it then turns off and restarts then the same message comes up again

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  • Anonymous Feb 18, 2008

    Same problem, called the Sony service center - they had me take out the hard drive and reinsert. Didn't fix anything. Next step was to mail it back for a certified one (cost = $150)

  • bash123k Feb 18, 2008

    Same problem. System just returns to the same error.

  • jray25 Feb 20, 2008

    when it restores does it delete every thing

  • woogiebear Feb 27, 2008

    same exact problem here! system stopped saving games -- saying corrupt data on certain games and acting weird about a week ago, son played Tony hawk yesterday for a bit, trie dto change discs and now just keeps saying hard disc is corrupt goes to resotre hard drive and repeats process over and over.....can anyone help??????

  • woogiebear Feb 27, 2008

    don't know if it deletes everything because it doesn't even go to main screen, only shows the message screen saying it is restoring hard drives because it is corrupt.....

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After the failed attempt to take the hard drive out and let it rest for 30 minutes we called Sony back. "SCEA will be sending a pre-paid shipping box to the address listed above. This address will also be used for the return shipping of your unit."
So, I guess Sony has changed their tune about taking care of the shipping expenses. Thanks to comments on the internet like Guest above.

We did ask if would be replaced with a refurb or new. They said new, but how do you know for sure.

My only other problem is the time. We reported this Friday a week ago and now it is Sat. and we still haven't received the box to send it to Sony, plus who knows how long it will take for them to process and send something back.

Didn't try to reformat the hard drive via the my PC. I was afraid it would invalidate the warranty, but who knows. Maybe if they hadn't agreed to pay for the shipping I would have done that as a last option.
The question about the restore and deleting everything, I guess if it would have worked it would.

Posted on Feb 23, 2008

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Take it out and format it with your pc, laptop or another friends ps3. you will lose all your data but you should be good to go again

Posted on Feb 21, 2008

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Replace the disc itself these people at www.videogamerepair.com witch I found in our directory does save this kinda stuff.

So your pretty much have two choices here.

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I turn on my ps3 40gb and it says the hard drive is corrupted and says it needs to restore. it restores an goes right back to the corrupted screen everytime


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hold in the power button until you hear 2 beeps. might not work the first time. if no 2 beeps repeat power button again or until 2 beeps. go to restore hard disc and click on it. you will lose anything saved on the hard disc but fixes it 75% of the time. did it myself this morning.

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My ps3 hard drive is corrupted and a screen comes up saying the hard disk is corrupted it can be restored and then restarts and that screen keeps on coming up i want to know how to fix that problem


I see that you are getting the message saying hard disk is corrupted. The cause of the issue might be due to various reasons. to isolate and resolve the issue, I recommend you to perform the steps given in the below link:

http://www.ps3forums.com/archive/index.php/t-41928.html


If your not able to resolve the issue by your self
Please contact SCEA Consumer Services for technical assistance with a PLAYSTATION®3 computer entertainment system.


SCEA Consumer Services
1-800-345-SONY (7669)
Monday - Saturday 6:00 AM - 8:00 PM PST
Sunday 7:00 - AM 6:30 PM PST


Please get back to me with observations and results because it is important that I resolve your issue in a timely manner. I would like to add that we value your precious time and would be here round the clock to serve you


Sincerely,

Geovanny
Sony Total Care

Mar 11, 2008 | Sony Playstation 3 (PS3) Console

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