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My incoming fax issue was resolved when I enabled the answering machine function on my phone. All this time my answering machine was turned off. I have yet to send a fax. My model is the Canon Pixma MX452.
Is there a dial tone if you pick up the reciever ? Can you send faxes or use the machine to make a phone call ? If you can make calls or send faxes the machine probably needs to be set to the auto recieve mode so that it automatically answers when a fax is being recieved. If no dial tone you may have a loose connection to your phone jack.
If so, you need to connect a telephone-wire from one of your telephone-outlets to the modem-port on the All-In-One unit.
>> but want recieve [sic] one
Are you saying that it WON'T receive a FAX?
Precisely what happens when somebody tries to send a FAX?
Does the All-In-One "answer" the telephone-call?
How many seconds does the telephone-call last, before the All-In-One "hangs-up" the call?
Well it was fixed after I called our telephonecompany.
They told us last Thursday that the lina was ok, but yesterday I talked to a extremely competent callcenteragent and he could confirm the problem lay in the connection.
So, it wasn't a problem wit the JX200 after all.
Plug a phone in to fax port, Is there a dial tone there also? can you dial a number and make a call from the fax port? You should be able to with a regular phone. If you can't, try plugging in the fax machine to the other port where your phone is plugged in. try sending a fax.If it works there, then the Vonage device or your service itself is the problem.
Check out the Easy Setup Instructions available here. If you can neither send nor receive faxes, you may not have the phone line connected to the correct port, see page 34 of the guide. Also check what receive mode the machine is set for. Pages 42 and 43 explain the different options and how to change the receive mode.