Question about HP OfficeJet 7410 All-In-One InkJet Printer

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HP OJ 7410 printer disappeared

Hi guys, back again. Last prob solved but slightly diff prob this time. Currently using Vista with ad-hoc connection to HP OJ 7410 printer. For no apparent reason the silly printer just stopped working and disappeared frm my list of printers.

I am restricted frm scanning and printing as my laptop says that the printer doesn't exist. Tried adding a printer to set the HP OJ 7410 as default printer via w/less connection but no good.

When using the 'setup' config button on the actual printer itself, it picks up the hpsetup connection and successfully connects. My laptop aims to differ though.

I'm a bit of a coconut and am really confused :-\ .

Was wondering if any suggestions other than reinstalling could be offered so as to avoid the lengthy hassles of downloading drivers etc for Vista.

Many thanks, much appreciated.



Posted by on

  • Nodel Neneiya Feb 17, 2008

    Thanks for trying. I got the printer set as the default again - only this time I'm not able to use my HP Solutions program to scan. I can print normal docs which is good, but keep getting "No HP devices have been detected" message when I try to go into HP Solutions program to scan. It then just automatically closes by itself.



    I tried downloading the drivers/software features from HP website but keep getting message, "File is corrupt" and am unable to d/load and install.



    I honestly don't know what I've done wrong and I think i'm on the verge of putting up the white flag.



    I'll try anything anyone has in mind. Anything.



    Thanks heaps again.


×

1 Answer

Nothing to worry about. Go to HP.com and from there select Software and Driver Downloads. Download the Full feature software and driver for windows Vista. Run the Installation.
If the softwares are installed it will ask you to "Add a device". Add a device and select network option. The device will be installed. Now there is a patch on HP.com for unexpected uninstallation. Download it and install it on the computer. It will resolved the issue.

Posted on Feb 16, 2008

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HP Photosmart c6380 wireless printer works fine, but windows xp does not recognize the scanner


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    Since this happened AFTER a Vista upgrade, I suggest that you look at the printer in the hardware are of Vista.
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    2. Reboot with the printer attached.l

    If the printer does not automatically reinstall, then manually add it by using the Add Printer selection.

    If you have two printers in the list delete them both and then reboot.

    Dec 18, 2009 | HP OfficeJet 7410 All-In-One InkJet...

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    No HP devices detected. HP Solutions Center will close now.


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    No HP devices detected. HP Solutions Center will close now.


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    ..........if vista type %temp% and hit enter delete everythig that is there after selecting any one of them and then pressing Ctrl+A on your keyboard delete everything and then try and install the S/W ....

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