Hi when I go to save a scan to pdf I get the following An internal error occurred while processin the document Try Restart Program Restart PC Re instal HP Photo & Imaging Software but none of the help.
I use windows XP Home and have a HP PSC 1215 All in One
The HP's link guest posted above is in simplified chinese, for those who doesn't understand chinese, and is too lazy in translating them, here is a brief translation done by myself.
----------------------------------- HP is acknowledged of this problem, this is basically caused by the incompatibility between HP's OCR engine and form tables in the scanned documents.
"As HP's OCR engine is kinda elementary, and is not supposed for professional uses", said HP, they suggest users to reduce the complexity of scanned documents by limiting the scanned regions. The best way would be by eliminating image objects, or just scanning text within a form table. (Well that would be kinda lame and stupid.)
Well if you DO need to process documents with forms, "Get A Professional OCR software" and forget about HP's imaging software, it's what HP says. ----------------------------------------
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Scan and create PDF documentYou need to install a PDF printer driver on your computerfirst. There are quite a few freeware PDF writer programs on the Internet youcan download one such as CutePDF. From your computer SCAN your document then click on File - Print and select thePDF writer as the printer device. Then name and save the PDF file. To download Cutepdf PDF printer driver (freeware) click onthis link :-http://www.cutepdf.com/
Use the Scan to PDF software to direct convert your scan page to PDF, download the software to click hear and simple to install to this software, after installing you get the shortcut in your desktop double click that one and open your scaner is automatic install there put the document in scanner and click scan after scanning click save to PDF and give the save file name and save.
once you have scanned the picture and saved it . right click on the picture icon. click edit. it should take you into a editing tool like paint . then click file . save as and then the bottom option you can change it to save as a pdf or png or jif, anything your heart desires
Might need a bit more information about this: But I'm presuming you scan your document and save it as a pdf document using the built in HP software?
Couple of things to try:
1 - have you got the latest version of Adobe Reader? It may be that you are using an older version - the pdf document specification has been updated over the years and it may be that you're saving the pdf using a newer version of the pdf format than adobe reader is able to read.
2 - Adobe reader isn't the only pdf viewer, there are numerous other pdf document viewers (some free some not) You could try another pdf viewer, like Foxit Reader (free to use) and see if that can open it?
3 - When you save the scan, make sure that in the Save Dialog box it is really saving it as pdf. Common mistake is that people often just save a file with .pdf and expect the program to know that you want to save as pdf. When you scan there are several other file formats that you can use (Tiff, Jpeg etc) Is is possible you're saving the file as Tiff or Jpeg but with a .pdf file extension? If you're not sure, re-scan the document and resave it, but don't use a file extension, let the scanning program do that, see what it saves it as?
4 - check where you're saving the pdf on your computer? Is the place you're trying to open it from, the same as the place you've saved it?
Alright, Open the "paint " program from all program/accessories/paint".
click on the file and click on the option scanner and camera wizard after that you will get a option for "scan" please click on scan to make and change and once when scan get complete. click on file and click on the save as to save the document.
I don't know if the current situation was created by a fault in the device or some recent change in your configuration settings. I do know you can use the HP Director software installed on your computer to set the scan destination settings:
For you to be able to scan multiple pages using the .pdf and save it in one file, here are the steps that i want you to follow.
1. Open the Solution Center.
2. Click on Settings, then go to scan settings.
3. Click on Scan preferences.
4. Make sure that the "Prompt for additional scans from glass/TMA has a checkmark. then click OKAY.
1. Solution Center is open, click on Scan documents.
2. Scan document settings is open, choose SCAN TO: .pdf and file type is .pdf
3. Click on SCAN below. It will start scanning, and just click on ACCEPT everytime it gives preview on each document.