Hi when I go to save a scan to pdf I get the following An internal error occurred while processin the document Try Restart Program Restart PC Re instal HP Photo & Imaging Software but none of the help.
I use windows XP Home and have a HP PSC 1215 All in One
The HP's link guest posted above is in simplified chinese, for those who doesn't understand chinese, and is too lazy in translating them, here is a brief translation done by myself.
----------------------------------- HP is acknowledged of this problem, this is basically caused by the incompatibility between HP's OCR engine and form tables in the scanned documents.
"As HP's OCR engine is kinda elementary, and is not supposed for professional uses", said HP, they suggest users to reduce the complexity of scanned documents by limiting the scanned regions. The best way would be by eliminating image objects, or just scanning text within a form table. (Well that would be kinda lame and stupid.)
Well if you DO need to process documents with forms, "Get A Professional OCR software" and forget about HP's imaging software, it's what HP says. ----------------------------------------
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Might need a bit more information about this: But I'm presuming you scan your document and save it as a pdf document using the built in HP software?
Couple of things to try:
1 - have you got the latest version of Adobe Reader? It may be that you are using an older version - the pdf document specification has been updated over the years and it may be that you're saving the pdf using a newer version of the pdf format than adobe reader is able to read.
2 - Adobe reader isn't the only pdf viewer, there are numerous other pdf document viewers (some free some not) You could try another pdf viewer, like Foxit Reader (free to use) and see if that can open it?
3 - When you save the scan, make sure that in the Save Dialog box it is really saving it as pdf. Common mistake is that people often just save a file with .pdf and expect the program to know that you want to save as pdf. When you scan there are several other file formats that you can use (Tiff, Jpeg etc) Is is possible you're saving the file as Tiff or Jpeg but with a .pdf file extension? If you're not sure, re-scan the document and resave it, but don't use a file extension, let the scanning program do that, see what it saves it as?
4 - check where you're saving the pdf on your computer? Is the place you're trying to open it from, the same as the place you've saved it?
You can initiate a scan to the Paint program if you use a Windows Operating System on your computer. From Paint, you can import the scan to your PDF program.
Follow these instructions:
1) Place the document you want to scan on your scanner. . 2) Go to: Start > All Programs > Accessories > Paint. . 3) When the Paint program opens, (on the top menu bar) click, 'File' (scroll down) and select: 'From Scanner or Camera'. . 4) Select your device : (Click on your scanner icon) and click, OK. . 5) Continue to follow the prompts to choose the kind of scan you want - and scan your document. . 6) After being scanned, your document will display in the Paint program. . 7) (Again, in the upper toolbar) click, 'File' > scroll down and choose, 'Save As' > (name your document) > Select a location folder to save it in and click, 'Save'. . Now, when you go to your PDF program you can click on, 'File' and import the document to your PDF workspace.
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Please follow the steps below to scan and save a Multi-Page PDF with Epson Scan.
1. Launch Epson Scan from your START, (ALL) PROGRAMS, EPSON SCAN. 2. If prompted, select your scanner model. Epson Scan will now launch. 3. Click the drop down arrow next to SCAN, select FILE SAVE SETTINGS. 4. Select PDF for IMAGE format. Click OK. 5. Click SCAN. Click OK to proceed (if prompted). 6. Once the image has scanned you will be prompted to click ADD PAGE or DONE. 7. Click ADD PAGE to scan more documents. 8. Once you have scanned all your documents, click DONE. 9. Your documents will now appear in the EDITING PAGE window. Click OK. 10. The multi-page PDF is now created.
Alright, Open the "paint " program from all program/accessories/paint".
click on the file and click on the option scanner and camera wizard after that you will get a option for "scan" please click on scan to make and change and once when scan get complete. click on file and click on the save as to save the document.
I don't know if the current situation was created by a fault in the device or some recent change in your configuration settings. I do know you can use the HP Director software installed on your computer to set the scan destination settings:
For you to be able to scan multiple pages using the .pdf and save it in one file, here are the steps that i want you to follow.
1. Open the Solution Center.
2. Click on Settings, then go to scan settings.
3. Click on Scan preferences.
4. Make sure that the "Prompt for additional scans from glass/TMA has a checkmark. then click OKAY.
1. Solution Center is open, click on Scan documents.
2. Scan document settings is open, choose SCAN TO: .pdf and file type is .pdf
3. Click on SCAN below. It will start scanning, and just click on ACCEPT everytime it gives preview on each document.