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Is the compressor running? If so, feel the discharge line is the line cold? If not the unit is probably out of Freon, which means it will have a leak somewhere in the system.
have you read your book that came with your refrigerator if you don't have one go online with your make and model number and look up Samsung refrigerator then after you fine it print it up
We had a similar problem. SAMSUNG said to not set the freezer to the top range and the fridge to top range. If you set the freezer to the top range there is not enough cold air funneled to the fridge. We usually set the freezer to about 3 dots and the fridge to 4 or 5. Try that and see if it helps
there is no formal reset on this model persay but techs have been able to reset this modle in the past by unplugging it for several minuts
when you plug it back it it should be al set as a reset
make sure you are not shring a plug with anything for this unit it needs a dedicated circuit to operate correctly
Setting is sent by your service provider. Ask them, they will definitely help u. They will send you the settings in the form of msgs and you just have to accept it. It will automatically installed at its place. Ask them.
check the cold for what you want but the ideal settings would be 5 for the freezer and 37 for the fridge
freezer can be really cold but the fridge if too cold will freeze vegetables and lettuce
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