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Digital photo album - keychain

After loading the software and charging the key chain, it tells me that there is no photoviewer. Does not work at all.
I think that maybe the problem is that I loaded the software WHILE the key chain was charging...Do I lost the software forever???
HELP-ME PLEASE!

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Yes.To fix the problem you should uninstall the software completely. then remove the hardware. Re install the software without plugging back the hardware. plug key chain to usb only when prompted by sofware installation program. It should work

cheers

Posted on Feb 16, 2008

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Have you already restarted the machine, if so and nothing happen and you got the same error message then maybe you got lost your software..

Posted on Feb 16, 2008

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The message "No Photo Viewer Found, program termined" will happen unless you have the keychain plugged into the USB port in syncronization mode not charging mode. It's just saying it can't find a Photo Viewer plugged in to sync with. That should solve your problems. You can't update you image library unless it is plugged in

Regards
Balisonu79

Posted on Feb 16, 2008

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