Question about Sony DAV-S400 System

4 Answers

The system does not recognise that a disc has been inserted. Message says insert disc

I inserted a bonafide DVD and the system displays a message "Insert Disc". I I open and reclosed the system and the same message was re displayed. Can you help?

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  • nilofar Feb 16, 2008

    message for biggT. new to Fixya clicked accept when meant reply. The system is a Sony DAV S400. The message "insert disc" appears after disc inserted not when system is switched on. Do you still think limit trays are sticking?

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4 Answers

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  • Master
  • 3,614 Answers

Various issues can cause drives to occasionally balk at writing optical discs. These run the gamut of physical, hardware, and software troubles.

Inappropriate or dirty media may be to blame. Make sure to match the type of recordable disc to the drive, and check each disc for fingerprints or other contaminants. If a disc is dirty, wipe it with a clean, soft cloth in a straight line from the center hole outward. Try a quality optical drive cleaning disc if you suspect dust contamination on the drive’s laser lens.

Some discs don’t perform well with certain drives, even within their rated speeds. Try recording at a slower speed and then with a different brand of disc. Also, on PCs, verify that the temporary file storage area on the hard drive used by the burning software has enough free, defragmented space. Allocate at least 5GB for a DVD (9GB for a double-layer [DL] disc) and about 1GB for CD burning.

Posted on Feb 16, 2008

  • micromaster
    micromaster Feb 16, 2008

    first in first out (FIFO)

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  • Contributor
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Do other discs work in your CD drive? If your CD drive has failed, that could be your problem

Copy-protected discs ship essentially damaged and are not compliant with CD/DVD standards, so can fail to read in strictly standards-compliant DVD drives.

Please check other disc are working like cd on your DVD if problem persist try to clen firt with god quality lens cleaner otherwise replace/repair it if its under warranty

Regards
Balisonu79

Posted on Feb 16, 2008

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  • Master
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Nilofar,it sounds like your tray limit switches arent working properly/sticking.Do you get this message before you open the tray?Give me the make and model number.

Posted on Feb 16, 2008

  • anthony james
    anthony james Feb 19, 2008

    Sorry so late for the post.If your not seeing the 'insert disc' message until you open the tray i agree with the other techs posts about the lens not picking up the media.Cheapest way is to spray some compressed air into the unit where the tray opens.If this doesnt work you could try a disc cleaner,where a cd actually cleans the lens.

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  • Sony Master
  • 19,396 Answers

Did you try different disks? You may need to clean the lens, read this solution: http://www.fixya.com/support/t132806-insert_disc_message

hope it helps

Posted on Feb 16, 2008

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