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Webcam gone blind

I just got a new (refurbished) notebook with a built in cam (Crystal eye) and it didn't work to begin with. when i would double click the Cam Icon it said "no camera found" so i looked for a soulution found one on this site and updated the drivers. so here is the new issue.

1. Camera does not show up in the device manager
2. It is working but no light is turning on and the application window where it is supposed to show a feed of the camera eye is Grey and i cannot adjust settings or resolution

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  • KaliraK Feb 17, 2008

    2.. It is working but no light is turning on and the application window where it is supposed to show a feed of the camera eye is Grey and i cannot adjust settings or resolution

    this means (in laymens terms) that the program will run but the camera won't ... hence the camera being blind i have reinstalled all the drivers already from the site yes ..



    and now again it is saying it cannot find the camera at all ... now i have looked for the programs installed for it and there r three differnt installs for three different companies so i am going to try uninsalling them next

  • Mike Hodgetts May 11, 2010

    In "2." you say it is working. what appears to be working?



    What brand and model is the notebook?



    It may not be installed if it does not show in the device manager.



    Have you looked in the Control Panel > Add & Remove

    Programs list of installed programs to see if anything pertaining

    to the camera is installed.



    The manufacturers web site may have updated drivers and information on your unit.

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I have the exact same problem with my msi notebook can anyone help us

Posted on Dec 30, 2009

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You have to put driver disc and reinstall

Posted on Feb 17, 2008


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4 Answers

How do i turn on the webcam on my laptop?


Hello jenna_foster,

If you don't have a crystal eye webcam shortcut on your desktop then do the following:

•Click Start (lower left-hand of screen)
•Select Run
•Copy and paste this in the Run window (include quotation marks):
"C:\Program Files\ACER Crystal Eye webcam\Acer Crystal Eye webcam.exe"
•Click ok

The Crystal Eye webcam will become activated


Have a great day,
martyshaw152

Feb 10, 2010 | Acer Aspire AS5520-5537 Notebook

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Acer aspire 2920 doesnt recognise crystal eye


Here is a link to your web cam drivers. Please make sure to select the correct operating system before downloading.

When you click on the link
choose notebook
Choose aspire
choose 2920
choose your OS, scroll down to see the drivers.

Hope this helps.

http://gd.panam.acer.com/home/

Nov 08, 2009 | Acer Aspire 5610-4648 Notebook

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Acer crystal eye webcam


yeah sure it is made for that purpose for video conf and picture taking just go to start>all programs>Acer Crystal Eye folder u will find the icon there just make a shortcut from there to ur desktop if u dont find it there then just go to "C:\Windows\Acer Crystal Eye Webcam.exe"

otherwise ur webcam utility is not installed just download the utility from

ftp://ftp.support.acer-euro.com/notebook/aspire_5315/vista/Drivers/

pls rate me fixya if i have fixed ur problem pls let me know if u want more help on this

Feb 27, 2009 | Acer Aspire 5315 Notebook

1 Answer

Cannot find the icon or whatever in order to use the crystal eye


Right click on an open space of your desktop. Select New>Shortcut.

When the Create Shortcut window comes up, click Browse.

Double-click "Computer".

Double-click "Acer (C:)" or your C: drive. It may not be named Acer.

Double-click "Program Files".

Double-click "Acer Crystal Eye webcam".

Click "Acer Crystal Eye webcam" next to the small icon. (NOTE: Do not select the one that just says "Crystal Eye". It is only an icon, not the program.)

Click OK.

Back at the Create Shortcut window, click Next.

Type in whatever name you want to give, or leave the default as is.

Click Finish.

Icon appears on desktop. Double-click the icon to begin the program.

Dec 24, 2008 | Acer Aspire 5520-5908 Notebook

1 Answer

Acer crystal eye webcam


Look for an icon called acer crystal eye in your system tray. You should launch it by double clicking on it and then you will have various options to choose from..

Sep 11, 2008 | Acer Aspire 5610-4648 Notebook

3 Answers

Acer crystal eye webcam


my webcam is up and running and i do not know what i did to fix it. but thank you for your help.

Apr 03, 2008 | Acer TravelMate 2300 Notebook

1 Answer

Acer crystal eye webcam


http://tc.versiontracker.com/product/redir/lid/1173826/CCD_Bison_XP%20Vista_AP.9+7.96.701.9cwhql.zip

go to this link and download drivers for your webcam and try it
if u face any problem, feel free to contact

Mar 26, 2008 | Acer Aspire 5630 Notebook

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