Question about Olympus m:robe MR-100 Digital Media Player

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Fatal error oo4

Fatal error service required needed 004

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  • sexysacer09 Apr 22, 2008

    my m robe accidentally left my m robe in my bag which went into the washer couple days later i let it charge then call Olympus they said to download something from their site which brought on the system error.

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Error 004 occurred after i dropped it

Posted on Sep 05, 2011

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Fatal system error
service required/004

Posted on Apr 09, 2008

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1 Answer

Fatal system error service required/004


Please reset the player, use the reset key to set the player.

May 14, 2011 | Olympus m:robe MR-100 Digital Media Player

1 Answer

Turn it on and it says error service required/004


if it is a hardware complain its better to give for service else try this method
try to update the firmware and reinstall m:trip software..!!

Jan 16, 2010 | Olympus m:robe MR-100 Digital Media Player

1 Answer

Fatal error- format error


seeingnothing but questions about this mp3 player, and no answers

Nov 22, 2009 | Coby MP-610 MP3 Player

1 Answer

I too have a fatal error message on my m-robe m-100


Depending on what the error is, it's probably pretty easy to fix. If it's showing error 004, then it's having a problem loading the firmware from the hard drive. Usually this is from a deleted/corrupt file. To find out what the problem is, do this:

Plug the M:Robe into your computer, then when it says charging battery, push the power button and hold the player up to your ear. If you can hear the hard drive spinning, then it's almost definitely just a software issue. If you don't hear the hard drive spinning, it may have a dead drive. If that's the case, you'll have to send it in to have it fixed or buy a new one. There's usually several cheap ones on ebay that have same software problem, and you can just swap parts, or fix the one you bought.

To fix the software issue:
1. Download the firmware from this page: http://www.olympusamerica.com/cpg_section/software_results.asp?id=1145&os=w
2. Plug in your mp3 player, and turn it on.
3. Run the program you downloaded, and follow the instructions.

If step 3 won't work, it could be a damaged file system. If that's the case, open up your 'My Computer' and find the M:Robe drive, then format it, then do step 3 again. You will have to put all your music back on it.

Dec 04, 2008 | MP3 & Digital Media Players

1 Answer

Olympus mrobe


http://www.esnips.com/doc/b15238f2-5133-43e4-b8c4-353375b77088/System_Index
unzip it, drag the System Folder and the Index.mum filedirectly onto your m:robe. then pull it off the dock. you might have topush reset.
and then freshly install the m:trip software from
http://downloads.olympus-europa.com/consumer/mrobe/m-trip/ENG/mtrip_english.zip
aftertht install the firmwarehttp://www.olympusamerica.com/files/oima_cckb/MR100_FirmSysUp_213.exe..beforeinstalling the firmware make sure tht u reset the player ..afterfollowing all the instructions of the firmware try to synch the playerto check whether it detects music and finally restart your m:robe totake effect..!!

Oct 09, 2008 | Olympus m:robe MR-100 Digital Media Player

1 Answer

Olympus mrobe 100


i think the problem is with the harddrive and better try to change the wire which has got a link to the board..!!

Jul 08, 2008 | Olympus m:robe MR-100 Digital Media Player

1 Answer

Fatal System Error Service Required /004


what the problem is is that the arm on the hard drive is stuck so you need to open up the m:robe and then use a small screwdriver in it and unstick it

May 25, 2008 | Olympus m:robe MR-100 Digital Media Player

4 Answers

HI i have a fatal system error /004


ı have the same problem too.can you help me emergency:S

Mar 18, 2008 | Olympus m:robe MR-100 Digital Media Player

1 Answer

Error code : 0400001f


fatal system error
service required/004

Nov 26, 2007 | Olympus m:robe MR-100 Digital Media Player

4 Answers

Olympus m:robe mr-100 mp3 player


4 small (tiny!) screws ... one either side at top and 2 at bottom, then pull the case away from the unit , catching the rubber bit that will fall out of the 'phone socket!. the 2 stickers are actually on the hard drive (bottom of unit) you just shove a flathead jewellers driver in the grid to the right and move the arm up and to the right. THIS SHOULDN'T REALLY WORK, BUT IT DOES!

Apr 13, 2007 | Olympus m:robe MR-100 Digital Media Player

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