The light just keeps blinking on and off. My computer doesn't register the drive either. I've shut down the computer and restarted it, the same thing. I've disconnect the drive and checked the usb port, the port is fine. I've also pluged it in other ports and nothing.
The light just keeps blinking on and off. My computer doesn't register
the drive either. I've shut down the computer and restarted it, the
same thing. I've disconnect the drive and checked the usb port, the
port is fine. I've also pluged it in other ports and nothing.
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The Maxtor One Touch has a sensor that will keep it shut off if no power AND USB (or Firewire) is not actively connected. When you boot your computer, the unit will power UP and shut off when you power-OFF or idle your computer.
I had the same problem and the Maxtor/Seagate website did not have any solutions. I finally got in touch with Tech Support and got a fix. I was using it with a Dell tower and plugging into a USB port in the front. I also was using an after market cable.
I learned the Maxtor is a power hog and beeps and shuts down when it is not getting enough power. I did not know but the USB ports on the front of a desktop/tower computer do not provide as much power as a port on the back (the back ports are sometimes directly connected to the motherboard). I got a USBextension cable and connected it to a USB port in the back and it solved the problem.
I also learned that most laptop USB ports are not powerful enough to run the Maxtor. Mine would also not work if you attempt to share it by using an unpoweredUSB hub. I have gotten it to work with a powered desktop USB hub (Belkin).
I believe that this may explain why you get a "Y" cable with the drive. I could not find an explaination for the cable or how to use. There may be an accessory to purchase that attached to the cable and powers it.
Please connect your hdd and go to disk management right click on my computer on the desktop g to manage and iskmanagement ..
check your hard disk is listed there or no if yes check it have drive letter if no please right click and add drive leter.if its there then check it has a format like it writng ntfs or fat32 if there then rigt click on the left hand side pan and say reactivate if still dosent work may be u need to format it. or use a third party software like hard disk regenerator or mac disk worior...
Try it in another computer if you have one. Or...try it in another USB port on your desktop PC. I would see if it appears in the device manager. If so, and you don't get a drive letter, try running 'diskmgmt.msc' and looking to see if the drive pops up under available drives.