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It sound like a cable might be broken or something. You should check if the USB cable has any apparent damage. Otherwise it may be that you have to re-format of the harddrive in the devise. I've never had one of those but i bet there is a way to re-format it. You can research th devise on the internet and check if there is any way to re-format it. Look up something like "How to re-format Gigabeat" or something of the means. I hope that you have saved your music on something else cause whe you re-format it, it makes it lose all the music. If this doesnt help, throw your Gigabeat away and get an Ipod... I have most of them, even the old ones and they still work
Start by charging it with the wall charger, not the USB cable. ALso try switching the battery off, then on. The switch is on the bottom, near the dock connector, opposite the USB connector. Use a pen or paper clip to move it.
I hate to say it, but nothing can be done about your situation. I am having the same problem. It is a fight between Microsoft and Apple. I even own a new Toshiba laptop and can't even use my gigabeat with it. What a huge slap in the face. I don't understand why the technology world work with one another to make consumers happy. Sorry for the bad news
1.U need to reformat player first:
see page 52 of owners manual(application software)
2.when formatting with gigabeat finished u need to restore of the firmware data see page 51 of the manual.
Piece of cake,dude!