WORKCENTRE PRO 416 loses connection to network

It sounds to me like the High Voltage Power Supply, Biasing Ground, or Blanking Exposure Lamp may be a fault. You could also have a problem with the Digital Scanner unit. But, there is nothing that you can do yourself: EXCEPT: If the unit takes a Toner Cartridge that includes the drum, I would try replacing that first. Then if no joy, your going to have to call out the big guns. Good Luck!!

sounds like the unit has an issue with one of the rollers not activating. contact a repair technition, any one worth their weight should be able to diagnose in a few hours. units with so many moving parts are hard to diagnose without visuals.

Here is the xeros link to drivers from A-Z.  There is no workcentre pro 416 listed.  Check your model number and scroll down to workcentre.  Good luck.

http://www.support.xerox.com/go/prodAtoZ.asp?Xlang=en_US

on the 416, click on the "machine status" button next to the lcd screen. scroll down to number 09, which is "Total Print Counter".

Yes, XP Pro SP2 tends to give a network or browsing issue. Check proxy server settings as well or Apply the DNS staticly to the Wireless Network Adapter's TCP/IP properties and see what happens???

On this 416 machine, there is one place you cannot see a jam.
Looking at the machine the right side doors need to be opened.
The lower trays feed paper and need to go up the by pass feeder area.
Just lower and behind the by-pass feeder the paper can get stuck, and you cannot see it.
If you try to push a card stock up from the bottom, the paper can be pushed out.
The other area is at the fuser. If the switch is worn it will not drop back into position. The tip of the switch wears and breaks off.
It is rare a sensor goes out on this machine, besides the fuser sensor. Each paper feed head needs to be checked to see if the paper sensors are bad.
Not seeing the machine, call Xerox for service repair if not resolved.

try reseting the nvram. if no luck after that try changing the image control board.. with another one if it's avaliable.(maybe you have another machine around. If not then conect your printer to the network reset the printer so you can get an ip address.. usually it's a 192.168.*.* Then type that ip address 192.168.*.* into the top of your web address bar and you should be able to see you printer. If not i would change the image control board because it might be bad.

Sounds like a phone line issue. Noise, static, low line voltage would cause that. It;s not a digital phone line or VOIP line is it? A 416 requires an analogue line.

use workcentre pro 265 drivers. worked fine for me and is embedded w/ the vista os.

This would be the first thing to try..

Press the 0 and 8 keys simultaneously and switch on.

Input 400 using the numeric keys, and press the enter key.

Change displayed status counter to 0, and press the enter key.

Switch the machine off then on. Check that the machine returns to the normal standby mode. If the machine does not return to normal standby mode, perform the following checks.