Question about Western Digital Caviar WD2500BB 250 GB Hard Drive

2 Answers

Computer fails to recognise my external hard drive

I have a western digital 250gb external hard drive P/N:WD2500BB-00GUC0. It was working fine and then my computer simply stopped recognising that it was there. The drive has started making some unusual noises like the motor inside is struggling, it tries to turn over a few times and then gives up. Has anyone ever encountered this before?

Posted by on

  • 1 more comment 
  • broon Feb 16, 2008

    Im pretty sure it's not the external casing with the power supply because i took it to pc world and the took the drive out of its casing and tried it on their test bed. They said it was broken but they couldn't do anything.

    So ginko you reckon id need to buy a new HD. Would I be able to get a new HD and cannibalise parts from it to get my old one working so that I can recover the data on it. If so which parts within the drive are most likely to be at fault?

  • broon Feb 16, 2008

    FAO Ginko again

    Im more concerned with retrieving the data thats on my broken hard drive than getting a new one on my working caddy. Do you reckon this would be possible if i opened up the old drive and cannabalised parts from a new one? If so are you familiar with this fault and have an idea as to which part of the drive would need replacing?

  • Ibssguy Feb 27, 2008

    I have the same problem except that mine drive still works fine, but XP can't see it. It appears in Device Manager and tests good, but xp just can't see it. I've tried it on multiple machines with the same result. Is it possible that for some reason it won't accept(or ask for??) a logical drive assignment? I've tried a new USB cable too. Isn't driver issues b/c it was working fine then all of a sudden it's invisible to xp on different machines. Thanks for the help.



2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 19,396 Answers

If your HD does the typical click click noise then probably it is broken. All you need to do is testing it by mounting it into a new caddy or connecting the hd inside the pc. If you buy a new hd be aware that there are two kindo of hd currently commonly on sale: sata and pata. Yours one is SATA (serial).

Posted on Feb 16, 2008

  • Ginko
    Ginko Feb 16, 2008

    I think you can get a new HD and mount it in your old caddy. Beware that on commonly sale now there are two kinds of HD, sata and pata. I think yours is SATA (serial) technology.



  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert who has answered 20 questions.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Expert
  • 133 Answers

I would suggest the external casing of the harddisk that contains its power supply is busted, so you need to change the casing or remive the harddisk from the casing and connect in inside

Posted on Feb 16, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Frozen WD 250GB External Hard Drive

Can you try and access this external hard drive from another computer, if not, then try a system restore back to yesterday if possible.

Jul 24, 2009 | Western Digital Caviar WD2500BB 250 GB...

1 Answer

I cannot retrieve my files from the wd 250gb

First instinct is that your drive has failed. I would remove the drive and insert it into a system to test. If it works, then it is the housing from the external drive that failed. If the drive does not work once inside your system, then the drive is bad. Good luck.

Jun 04, 2009 | Western Digital 250GB MyBook External USB...

1 Answer

Wd element 250gb usb hard drive

you'll find that the external chassis is buggered, get a new one and put the hdd in and see if your info is still there.

Apr 23, 2009 | Western Digital 250GB ELEMENTS EXTERNAL...

2 Answers

My 250gb western digital internal sata hard drive problem

open a command prompt, go to programs accessories and click on command prompt, type in chkdsk /f/r
then press enter
it will ask you if you want to run this next to the computer starts, say yes then restart the computer. This may take a long time when it starts, but it will fix any bad sectors on the hard drive. Once this is completed hopefully your hard drive will work more proficiently.

Apr 10, 2009 | Western Digital Caviar WD2500BB 250 GB...

1 Answer


اعادة الهارد لحالة المصنع

Jul 30, 2008 | Western Digital Caviar WD2500BB 250 GB...

1 Answer

My PC is not recognizing my WD Passport 120GB USB external drive. I used just few days ago and connected the usb cable to my computer and the WD Passport drive and not recognized on my 2 laptop and 2 other...

Does you drive make any sounds like these? If yes you have a mechanical problem and you should get a specialist to work on it.
If not - try to remove the drive from the enclosure and connect it directly to the computer to recover your files.

Jul 30, 2008 | Western Digital Caviar WD2500BB 250 GB...

1 Answer

Data recovery from corrupt external hard drive

download and install R-studio ntfs this run r-studio ntfs then locate drive in screen then scan drive It will take awhile to scan once scanned you may open the scanned drive let it search for all files to be recovered then just place a tick by the files or folders to be recovered then click recover then select destination folder then click the appropiat button and wait for allfiles or folders to be recovered.

good luck

Jun 28, 2008 | Western Digital Caviar WD2500BB 250 GB...

1 Answer

PC stopped reading Cavalry External HardDrive

i have a feeling its not the hard drive thats bad i think it sounds like the case .
you can try buying another case and transfering the hard drive to it the case is around $20.00

Dec 02, 2007 | Western Digital Caviar WD200BB 20 GB Hard...

Not finding what you are looking for?
Western Digital Caviar WD2500BB 250 GB Hard Drive Logo

Related Topics:

347 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts

Arora Singh
Arora Singh

Level 2 Expert

180 Answers

Alun Cox

Level 3 Expert

2678 Answers


Level 3 Expert

82322 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides