Question about Philips 42PFL7432D 42 in. LCD Television

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Sound Problems with Model #42PFL7432D

Hi there,

I have a Philips Ambilight 2 42" Flat Panel LCD Model # 42PFL7432D.
Sometimes the sound goes out completely when I turn it on or when switching from DVD back to Cable.
If it goes out, I can usually fix it, by switching back to DVD or GAME and starting a DVD or Game to get the sound going.
Then I switch back to Cable and the sound is usually back on.

But, it is very frustrating to keep having to do that when the sound goes out.
Any ideas on what the problem might be?

Thank you,
Stephanie

Posted by on

  • missphnx Feb 26, 2008

    The upgrade did not fix this particular problem.
    I call Philips support and after thorough trouble shooting, it was determined that the problem is with the HDMI compatibility on the DirectTV box.
    So, it isn't a problem with the TV at all.
    The problem can be fixed by hooking up the DirectTV box with component cable and not HDMI.

    Thank you anyway

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You will need to upgrade the software. go to the philips web sight and download the upgrade from the support tab. read the instructions first. you will need a USB flash storage to down load it to

Posted on Feb 25, 2008

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