Question about Microsoft Xbox 360 Console

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Dns numbers I have incerted the dns numbers manually from my computer to the xbox CORRECTLY and the dns tests are still failing.Spent 40min on phone with the support group and they said to ask the ISP. A further 30min with the ISP and they said that the DNS numbers are correct and there is nothing else they can help me with. Any suggestions.

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  • Anonymous Jan 11, 2009

    i was trying to get on xbox live and i went to test connection and 3 of them went but my dns dident.

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2 Answers

I have the same damn problem i spent an hour on the phone with time warner and 1 hour on the phone with xbox and i still cant play. the only solution is to get new dns numbers from your isp but they will charge

Posted on Jun 14, 2008

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  • 152 Answers

Maybe you have a bad Xbox 360 Wireless Modem.

Posted on Feb 17, 2008

  • Parker Drake Feb 17, 2008

    Try getting another Xbox 360 Wireless Modem.

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1 Answer

Well i got to network connected but internet failed


You may need to also plug in your computers DNS settings into your XBOX. 1. You should be able to click Start, type "view network connections", hit enter. 2. Right-click and hit 'Status', then 'Details'. 3. Notice the IPv4 DNS Server. 4. Go to your system / Network / Wired on the XBOX and try typing in your Computers DNS numbers (ex. 192.168.1.254) Unless they changed it on the new Blade system so that you HAVE to have and IP, subnet, and gateway, in which case, take note of those three numbers on your machine and plug those into the XBOX settings too (except if your computer shows 192.168.1.150, set your XBOX to something like 192.168.1.155, everything else the same).

Dec 08, 2010 | Microsoft Xbox 360 Console

1 Answer

Connection to winows media failed


1. check your netwok calble properly
2. check your router internet connection
3. follow these steps

Accessing network settings loadTOCNode(2, 'moreinformation'); To access the Network Settings area, follow the steps for the version of the Xbox 360 Dashboard that you are using.

New Xbox Experience Dashboard:
  1. From the Xbox 360 Dashboard, select System Settings in the My Xbox area.
  2. Select Network Settings.
  3. Select Configure Network.
Legacy Xbox 360 Dashboard:
  1. From the Xbox 360 Dashboard, move to the System blade.
  2. Select Network Settings.
  3. Select Edit Settings.
IP settings, IP address, subnet mask, and gateway loadTOCNode(2, 'moreinformation'); Collapse this imageExpand this imagenetworksettings-basic.jpg

After you select either Configure Network or Edit Settings, you will be on the Basic Settings tab, which contains your IP and DNS settings. When you select the IP Settings block, you are prompted to select an Automatic or Manual configuration. If you select Automatic, the Xbox 360 console will try to automatically determine your IP settings from your network or from your modem or Internet service provider (ISP). This option is recommended for most users.

You may have to or prefer to manually configure the IP settings, especially when a static IP address is used. This is necessary only if your ISP has issued a static IP address, or if you have configured the router to issue static IPs (and DHCP is not used). To manually configure the settings, select Manual, and then enter the IP Address, Subnet Mask, and Gateway by using the keyboard on the screen. When the information is complete, select Done.
DNS settings, primary and secondary DNS servers loadTOCNode(2, 'moreinformation'); After you select either Configure Network or Edit Settings, you will be on the Basic Settings tab, which contains your IP and DNS settings. When you select the DNS Settings block, you are prompted to select Automatic or Manual configuration. If you select Automatic, the Xbox 360 console will try to automatically determine your DNS settings from your network or from your modem or ISP. This option is recommended for most users.

You may have to or prefer to manually configure the DNS settings, especially in scenarios in which a static IP address is used or where DHCP is not available or not offered by the ISP. To manually configure the settings, select Manual, and then enter the primary and secondary DNS server names by using the keyboard on the screen. When the information is complete, select Done. Note You do not have to enter a secondary DNS server to connect to Xbox LIVE. A secondary DNS server is required only if the primary DNS server has technical problems.
Wireless settings loadTOCNode(2, 'moreinformation'); To configure your Xbox 360 console to connect to your wireless network by using an Xbox 360 Wireless Adapter, follow these steps:
  1. Access Network Settings .
  2. On the Basic Settings tab, select Wireless Settings.

    Note If the wireless settings area does not appear or is unavailable, click the following article number to view the article in the Microsoft Knowledge Base: 909333 (http://support.microsoft.com/kb/909333/ ) While attempting to view the settings for a wireless network connection, all the wireless functions appear to be disabled in the Xbox Dashboard
  3. Follow the instructions to select your wireless network, select your wireless network name, and then enter your wireless security information.
  4. Select Done.
PPPoE settings loadTOCNode(2, 'moreinformation'); If your Internet service provider uses PPPoE authentication, you have to enter the settings in the Xbox Dashboard if you have a direct connection through a modem. If you use a router or a gateway instead, leave the PPPoE settings blank because the router performs PPPoE authentication. Note If your ISP does not use PPPoE authentication, make sure that these settings are blank. To learn whether your ISP uses PPPoE authentication and to learn the correct PPPoE information, contact your ISP.To configure the PPPoE settings on your Xbox 360 console, follow the steps for the version of the Xbox Dashboard that you are using.

New Xbox Experience (NXE) Dashboard:
  1. Move to the System area of the Xbox Dashboard by using one of these methods:
    • Press the Xbox Guide button on your controller to open the Xbox Guide, scroll to the right to access Settings, and then select System Settings from the list of options.
    • Select the My Xbox channel, and then scroll to the right to select System Settings.
  2. Select Network Settings.
  3. Select Configure Network.
  4. On the Additional Settings tab, select PPPoE Settings.
  5. Use the keyboard on the screen to enter the PPPoE information that was provided by your ISP.
  6. Select Done.
  7. Select Back to return to the main Network Settings area.
  8. Select Test Xbox LIVE Connection to restart the test with the new PPPoE settings that you have configured.
sure it will work thank you

Mar 14, 2010 | Microsoft Xbox 360 Console

1 Answer

Connecting to xbox live


Try this Dns Address

4.2.2.1
4.2.2.2

Oct 02, 2008 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 says its connected to the internet, but it wont sign in on xbox live


To troubleshoot your Xbox Live connection from the Xbox Dashboard:
  1. Go to the System area of the Xbox Dashboard.
  2. Select Network Settings.
  3. Select Test Xbox Live Connection.
  4. After the system has completed its tests, select More Info to learn more about your network, paying close attention to any test that failed.

    In each case, the More Info section will offer tips for correcting the conditions preventing you from accessing Xbox Live.
  5. Select Edit Settings to adjust your:
    • IP Settings (including IP address, subnet mask, and gateway)
    • DNS Settings (including primary and secondary DNS servers)
    • PPPoE Settings (including user name, password, and service name)
    • Advanced Settings (including host name and altern


Oct 01, 2008 | Video Game Consoles

1 Answer

Need a dns number it keeps failing when trying 2 get on line


I had some problems my self when trying to get online to xbox live. Usually when it can't find your DNS is when something is wrong for example:

  • Wires not connected propperly.
  • Information you entered not correct.

If the problem still persists, contact Microsoft.

Sep 29, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 live DNS test failed


if you are connecting directly to the modem, then you are going to need to get the dns info from your ISP. If you have a router just put the router address or let it find it automatically. Also check that the router has the right dns settings from the ISP.

Jun 09, 2008 | Microsoft Xbox 360 Console

1 Answer

Help settin up xbox live.


If you had a computer connected to this modem, it would also tell you that the DNS failed and you wouldnt be able to access the internet. This happened to me before. The DNS server is a problem on your internet service provider's side. Make sure that the modem is running properly. Also, if you still cant solve the problem, you can call them up, they may be able to fix the problem over the phone, if not, it could very much be a faulty modem. (They arent always perfect when they are manufactured and tend to die quickly.)

Apr 10, 2008 | Microsoft Xbox 360 Console

2 Answers

Dns


Try calling XBOX customer support. They will know exactly how to fix your problem. Their number is 1-800-4MY-XBOX. (1-800-469-9269). This is the best way to fix this problem because the technicians are certified and they know what to do.

Hope this helps,
C13295

Mar 06, 2008 | Microsoft Xbox 360 Console

5 Answers

Xbox 360


Contact the people you get your internet from. tell them you need to register your xbox. I have the DNS issues when i visit my girlfriend at college since they dont like to keep the Download speed high for the students. always fails

Dec 16, 2007 | Microsoft Xbox 360 Console

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