Question about HP PSC 2355 All-In-One InkJet Printer

2 Answers

Hp 2355 all in one error message

Hp printer had a paper jam. Paper was removed. Another paper jam error appeared, with a "lift top" message. No paper was jammed.

After restarting the printer, this message appeared:

oxc0620004

411:lib micci2.c

How can I fix the errors?
Patty

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  • 5 more comments 
  • Anonymous Mar 02, 2008

    error code: Oxc06220004...



    the mesage won't go away. I tryed to unplug it, but then, a second before it comes to menu-same shit happens...



    any ideas what to do? i can't update frimware-computer doesn't show my printer as plugged,...

  • Anonymous Feb 23, 2009

    PPRINTER WILL NOT PRINT. IT5 SAYS PAPER JAM BUT THERE IS N O JAM

  • Anonymous Mar 24, 2009

    hp office jet 7410 all in one
    0xc0620004
    continues error blinking message

  • Anonymous Mar 12, 2014

    paper jammed, removed, now printer says 'error...' and will not print

  • Anonymous Mar 22, 2014

    the jammed paper error message will not disappear.

  • Anonymous Mar 23, 2014

    I have a notice that there is a paper jam at the back but no paper jam and the printer won't restart

  • Anonymous Mar 24, 2014

    this printer will not pick paper up from the bottom paper tray with out giving an error message that there is a jam, so we are not using that tray to pull paper from.

×

2 Answers

Mine HP was acting the same way after a jam. I contacted hp and they told me it was a hardware issue and that I would need to purchase a new printer. I found a KB on thier site for this issue. It involved removing both ink carts and then reseting the printer with the ink carts out. it seemed to work.

Posted on Jul 03, 2008

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  • 474 Answers

Reset to factory defaults, also check the whole printer for paper jams. A paper jam can often casue smaller pieces to get stuck in gears or rollers. The message about opening and closing the lid is how the printer knows you went in to check it and closeing it triggers it to try again. If thers still a jam it will keep giving the message. The fist jam was caused by something, check and make sure there isnt any pieces of plastic broken off inside. If it has a rear access panel, check there also.

Posted on Feb 16, 2008

  • Chris Busch
    Chris Busch Feb 17, 2008

    Also, theres usually a way to clear the code within the menu.



    You could also try flashing the firmware, to do this, go to the web site and do a search for the model number and locate the firmware file. Some printers you can just load it by running the file, others you have to recycle power and load it before the error pops up.

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Regards,  raj_p5983 

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Check
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00265823&cc=nz&lc=en&dlc=en&product=422000&dlc=en&lang=en

"
s.gif
HP PSC 1600 and 2350 Series - Paper Jam or Paper Feed Problems"

When the all-in-one detects a paper jam, the following message appears: Paper jam: Press OK to continue . The computer might display the following message: There is a paper jam (or misfeed). Clear the jam and press the Enter, Resume or OK button on the HP PSC. This document will assist in correcting paper-feed problems such as paper jamming, print slanting, and multiple pages feeding into the all-in-one. s.gif Clearing paper jams

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