Question about HP PSC 2355 All-In-One InkJet Printer
Hp printer had a paper jam. Paper was removed. Another paper jam error appeared, with a "lift top" message. No paper was jammed.
After restarting the printer, this message appeared:
How can I fix the errors?
Mine HP was acting the same way after a jam. I contacted hp and they told me it was a hardware issue and that I would need to purchase a new printer. I found a KB on thier site for this issue. It involved removing both ink carts and then reseting the printer with the ink carts out. it seemed to work.
Posted on Jul 03, 2008
Reset to factory defaults, also check the whole printer for paper jams. A paper jam can often casue smaller pieces to get stuck in gears or rollers. The message about opening and closing the lid is how the printer knows you went in to check it and closeing it triggers it to try again. If thers still a jam it will keep giving the message. The fist jam was caused by something, check and make sure there isnt any pieces of plastic broken off inside. If it has a rear access panel, check there also.
Posted on Feb 16, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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