Question about BenQ M310 Wireless Mini Optical Mouse

4 Answers

It's not working right....

I just got a BenQ M310 wireless mini optical mouse and started using it last night. It worked really well last night and this morning but all of a sudden the mouse became very uncooperative. The mouse suddenly stopped giving me a smooth performance, meaning the pointer wasn't moving smoothly when i moved the mouse.

Also, the mouse wouldn't recognize any of its button clicks. Left click, right click, or even the scroll button won't respond at all.

I just popped in the new batteries that came along with it, and i don't see any indication of a low-bat status...

So what gives?

Posted by on

  • Anonymous Nov 17, 2008

    rightclick not working

  • Anonymous Dec 06, 2008

    I have big problems connecting the mouse to my computer everytime i take the usb adapter and when i get it working it would turnitself off in a few seconds

×

4 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

The BenQ M310 mouse needs to "sync" with the USB receiver. Need to push the two buttons at the same time, or maybe the one in the mouse first then push the button in the USB receive so the two can "sync" to each other. This may solve this problem. Good luck!

Posted on Aug 26, 2009

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

A wireless mouse comes in two components - one the mouse and second the usb receiver. Both these components have buttons on them. In case of mouse it is below and in receiver its above. After putting batteries in the mouse (it should show some light) and connecting the usb reciver to pc try pressing the buttons in diff combinations. First press the mouse button once and try moving the pointer. If this does not work, press the button again and try moving the pointer. If this does not work, press the button on the usb receiver and try moving the pointer. If this does not work, press the mouse button again. This must work. 

Posted on Mar 05, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Mentor:

    An expert who has written 3 tips or uploaded 2 video tips.

  • Expert
  • 308 Answers

Go the settings for the mouse.this problem is often related the fact that you are sitting or have placed the mouse at the opposite side of the receiver since the least interferance can cause undisired result.consider placing it at a location where both the mouse and the receiver are visible together.

secondly your mouse settings does count a lot and setting it to respond fast can also cause such problems.

set up the mouse properties as follows.
go to the start menu>> control panel>> printers and other hardware
click on "mouse"
you should see the mouse menu
select "buttons"
under speed settings change it to the lowest "minimum"

now press the button under the mouse and that of the receiver within 10 seconds to reset it.

you ahould also note that the mouse has a power saving function so when not being used for some time it goes into power save mode and by clicking on any button and moving it should bring it back.
good luck.

Posted on May 28, 2008

  • edwin cobb
    edwin cobb May 28, 2008

    also change the mouse pointer speed to the maximum

  • edwin cobb
    edwin cobb May 28, 2008

    unless i do forget avoid placing the mouse on glass or metallic or even too smooth surface cause it can cause such problems.

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 507 Answers

Usually if it's under warranty take it to the computer shop where you bought it.

Posted on Oct 21, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

My mini wireless optical mouse will not pair


I think you are facing pairing problem, solution is here, First of all please understand ‘what is pairing’ Pairing is theprocess of coordinating your mouse's transmitter with your mouse's receiver. Itrequires both parts to operate on the same frequencies, usually by using thesame identification code. Pairing takes place to try to eliminate interference.Some devices automatically pair both devices at start up; others need to bemanually paired. Step 1. Plug in RF DONGLE into USB port, Step 2. Put the batteriesin mouse (in right direction, see batteries. Direction symbols in the battery compartment +/- signs) andplace the batteries. Cover, Now you can see thered light glowing on the bottom of the mouse, now your mouse is ready topairing There is two buttons for pairing the mouse BUTTON 1 – this on the RF DONGLE, top/up side BUTTON 2 - this is at the bottom of the wireless mouse, NOTE- after pressing button-1, one time, your RF DONGLE willbe ON SERCH MODE for 7 seconds, Step 3, now press BUTTON 1, one time, and move the mouse, ifmouse curser is not moving then press BUTTON 2 one time – now defiantly yourmouse will work, If you need any other technical support for GMAX, products please contact satish kumar (countryhead gmax technologies)

Mar 08, 2010 | BenQ M310 Wireless Mini Optical Mouse

2 Answers

My wireless mouse will not work, I forget how to 're'-pair it. It was functioning normally before i left home for a couple of days. Both the mouse and the other part (that goes into the usb port) are...


1. Try unplugging usb device and replugging in (I'm sure you already did that) LOL
2. Uninstall device driver
3. After uninstall plug in USB device
see if that works

Nov 14, 2009 | BenQ M310 Wireless Mini Optical Mouse

1 Answer

I just got a new mouse, and last night when I


try to do these things:

1. press the black link button on your puck or key that connects to the PC usb port.
2. turn the only switch on the bottom to ON (to the right)
3. press the link button on your mouse on the underside.
4. double left click your mouse to make sure it will wake up and run
5. check it on another USB port
6. look for damaged pins in your usb port on the laptop

Sep 24, 2009 | GE Wireless Optical Mouse

1 Answer

Mini mouse GE 98763 stop working and I can't start


If you are using window you can download the software at:

http://www.microsoft.com/hardware/download/download.aspx?category=MK

Choose system and select wireless optical mouse

Jul 30, 2009 | GE Optical Mini Wireless Mouse 98793

1 Answer

Not working


If there any lights on the mouse when you put new batteries in the mouse? If yes then you can still fix it. On the usb controller of you mouse it will have a button on it. Press that button first and then press the button under the mouse. Repeat a few times and see if mouse responses. Then if nothing happens, unplug the usb controller and place it into another port. Repeat the above process and see what happens. Should work fine.

Aug 09, 2008 | BenQ M310 Wireless Mini Optical Mouse

1 Answer

Setting up the mouse


go control panal aad/remove hardware scan the mouse drive automatically then restart

Oct 09, 2007 | BenQ M310 Wireless Mini Optical Mouse

2 Answers

Changing the batteries on the BenQ Wireless Mouse


If you slide down (hard) the panel beneath the 2 clicker keys, you will find a battery compartment with space for 2 AAA batteries7f60d17e-8b58-4076-acc1-563ab4428c0d.jpg

Jul 30, 2007 | BenQ M310 Wireless Mini Optical Mouse

Not finding what you are looking for?
BenQ M310 Wireless Mini Optical Mouse Logo

1,030 people viewed this question

Ask a Question

Usually answered in minutes!

Top BenQ Keyboards & Mice Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18330 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

yadayada
yadayada

Level 3 Expert

63291 Answers

Are you a BenQ Keyboard and Mice Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...