Question about Toshiba Satellite A60 Notebook
I am presuming that you have the correct driver for the DVD, and nothing else has changed (no new DVD software that might cause this problem by addressing the drive improperly). Nero and Power DVD can both cause problems if your DVD is newer than the software version.
Now, all that out of the way, here is the diagnosis. DVDs are much higher density than regular CDRoms. DVDs average 4.5 gb, whereas a CD is caped at 0.7gb (700mb). Thus, DVD drives have very low tolerance for ANY kind of error. Therefore, DVD combo drives are not likely to last as long as the rest of the laptop's hardware. Shock at relatively minor levels can damage a DVD drive. Often, they will still open a regualr CD, but fail to read a DVD directory. Your error code, if it is posted at startup, indicates the drive is malfunctioning. You can test it easily. Usually there is only one screw that holds it in (underneath the laptop, about 4 inches from DVD tray cover, towards the center). Turn off laptop, flip it over on a towel, and remove that screw. Tuurn the laptop over again, then insert a straigtened paper clip into the small hole in the DVD tray face. Be careful to push lightly and STRAIGHT in with this paper clip and the tray will pop open. Pull gently, and the whole DVD body will slide out. With a new or used replacement DVD or CD, reattach any hardware on your old DVD to the new one, then slide it back into the laptop 9no need to install screw just yet) Start laptop. If error is gone and DVD plays OK, insert the screw again and make your old tray cover fit the new drive (always can be done if you look closely to find the tabs and remove it gently). Sometimes some plastic will need to be trimmed with an eExacto knife to get a good fit.
Posted on Feb 16, 2008
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Posted on Jan 02, 2017
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