Question about Acer Aspire 9500 Notebook

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Acer aspire 9500:problem with sound device and unable to connect to internet

Hi,  Even if I plug my computer directly into the internet through the eathernet cord it does not connect to the internet and if I try to play anything through windows media player ti says that windows media plater cannot play the tile because there is a problem with your sound device.  If I click on something that can't open it makes a noise but for some reason it doesn't play music or a dvd.  I have run the troubleshooter without any luck.  Hopefully someone can help!  Thanks

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  • ej1125 Feb 18, 2008

    Yes, I am connected to the internet.  I have a mac computer, too, and it works just fine on the internet but the Acer won't connect.  I looked at the  sound card settings and it didn't do anything.It was working fine until someone got on my computer... I still don't know what he did as I was not home at the time and my room mate let him in.  he restored the settings on it to try to fix it and since then it hasn't worked.  

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Hmmm...are you in fact connecting to the net, or not?

and the sound card settings are in Control panel. Check those out, first.

Posted on Feb 16, 2008

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Acer Aspire 5733 Wireless connection lost


Check the wireless router and high-speed modem.

If the two are not powered on, or if the Ethernet cable connected the two is not completely inserted into both connection ports, you are unable to access the Internet on the Acer Aspire One laptop computer.


Activate the wireless Internet connection on the laptop computer.

Right-click the wireless icon on the desktop, then choose "Enable" from the pop-up menu.


Without activating the wireless receiver on the Acer Aspire One, the laptop is unable to detect any wireless network.


Select the appropriate network you wish to connect to.


Your computer may be attempting to connect to a different Internet connection, preventing you from access the network you desire. Right-click the wireless icon, select "Search for available wireless networks," then choose the network you want to access.


Restart the computer.


The system may have booted and failed to detect the wireless receiver. Restarting the computer corrects this issue.


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If the computer is slow while clicking the mouse. It could be the Latency Issues.
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Check the wireless router and high-speed modem. If the two are not powered on, or if the Ethernet cable connected the two is not completely inserted into both connection ports, you are unable to access the Internet on the Acer Aspire One laptop computer.

  • 2 Activate the wireless Internet connection on the laptop computer. Right-click the wireless icon on the desktop, then choose "Enable" from the pop-up menu. Without activating the wireless receiver on the Acer Aspire One, the laptop is unable to detect any wireless network.
  • 3 Select the appropriate network you wish to connect to. Your computer may be attempting to connect to a different Internet connection, preventing you from access the network you desire. Right-click the wireless icon, select "Search for available wireless networks," then choose the network you want to access.
  • 4 Restart the computer. The system may have booted and failed to detect the wireless receiver. Restarting the computer corrects this issue.
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    The best way to check if the computer can access to Internet is to boot the computer to "Safemode with Networking", to do so, restart the computer and as soon as it restarts keep on tapping F8 key, now select "Safemode with Networking" from the Advance boot menu. Try to connect to internet. If you are able to connect to Internet then the issue is with the firewall on you computer, contact the firewall manufacturer or settings. If you are still unable to connect to Internet, then the internet setting are not correct, you may need to contact the ISP.

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    This method will hard reset the wireless drivers back to default settings, but before you perform this remove power from the modem and router for 2 minutes reconnect power and wait another 2 minutes for them to settle down.

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