Question about Canon CanoScan 3000ex Flatbed Scanner

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The Scanner's "Copy" program does not open

Here's the deal... I just purchased a HP Deskjet 6940 printer. It works fine. I have the Windows XP and the new printer saved as my default printer.
When I click on the Canoscan 3000ex "Copy" in the toolbox, the toolbox screen closes down. I cannot get the "Copy" field to materialize so I can set my new printer as the default printer. Apparently the Canoscan 3000ex for some reason doesn't recognize the new printer. I can scan a document and save to a pdf file and then print from that file after saving but I cannot copy a document... help!!!!!! I really like the the copy feature on the scanner.
I tried uninstalling and re-installed the CD rom for the Canon but to no avail. Eddie B.

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Try updateing the software. goto www.canon.com and download up dated drivers for you model.

Posted on Feb 15, 2008

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