Question about Televison & Video
Hi Can anyone help a serious issue. We are using the above plasma monitor in a theatre production connected to a computer and the plasma has developed a fault. The screen has a box with vertical moving bars of purple black and white bars. The box is large - approximately 1/5th of the screen. We have tried all inputs and no input at all and the box is still there.
Help! We have a show in 48 hours
The tv is shot. This occurs when pixels on the top row of the screen break, which blocks current from moving through the rest of the pixels in that column. But don't worry this problem is common and is covered in your tv's warranty.
Posted on Jan 05, 2009
Don't replace anything, Vizio has issued a lifetime warranty for this set because of this problem. No joke, call the customer service line and tell them you got the pop of death. They'll send someone out to 'repair' the set free of charge. If they can't fix it they'll give you a new one. Even if your mfg purchase warranty has expired. Call them and post the results. I've been fixing TV's longer than I care to admit and this is the first time I've actually seen a company stand behind their products like this. I bought a broken tv with the intent of fixing it and after replacing almost every board I could only manage to get the vertical racing stripe line, except mine was purple. I put it all back together and called to find out if there was a recall on this set and within 5 minutes the (Actual English speaking) gentleman told me to sit tight and he'd have a repairman come and do his thing. He did, and long story short, he couldn't fix it. Last week they delivered a new TV to replace this one. I was shocked. I think Vizio will have all my future business.
Posted on Mar 23, 2009
If you have a black stripe probelm on your Gateway TV, check out email@example.com. I asked him for help last year (September '08) and his solution worked perfectly. Still no more stripes (I had 4 of them) and here it is June 23, 2009!!
Posted on Jun 24, 2009
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