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Down line connects

I've been told we have a Toshiba CHSUB672A. Our company ordered 4 "down lines" from the local phone company. The "down lines" are direct lines into our location from a remote location. So, when someone from the remote location lifts the handset from these particular phones they do not need to dial or anything; it will just ring on our end. I can hook these lines as a CO into the system and when someone lifts those remote handsets it will ring a line on the phone. My problem is that the phones can have a max of 7 lines? We already have 6 COs and now adding the 5 "down lines
' How can I integrate these lines into the system.

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When you say "down lines" I assume you mean private lines also called direct lines from one office to another. These lines must have a dedicated device or assigned location at each end. You will not be able to multiplex these on top of what you all ready have assigned to local numbers. If your phone system has a KSU which feeds multiple devices, it's possible that it can be programed to to have a different ringing identity for these private lines. Sorry I couldn't provide any better information than that .Jer

Posted on Feb 15, 2008

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