Question about Lands Phones

1 Answer

Down line connects

I've been told we have a Toshiba CHSUB672A. Our company ordered 4 "down lines" from the local phone company. The "down lines" are direct lines into our location from a remote location. So, when someone from the remote location lifts the handset from these particular phones they do not need to dial or anything; it will just ring on our end. I can hook these lines as a CO into the system and when someone lifts those remote handsets it will ring a line on the phone. My problem is that the phones can have a max of 7 lines? We already have 6 COs and now adding the 5 "down lines
' How can I integrate these lines into the system.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 38 Answers

When you say "down lines" I assume you mean private lines also called direct lines from one office to another. These lines must have a dedicated device or assigned location at each end. You will not be able to multiplex these on top of what you all ready have assigned to local numbers. If your phone system has a KSU which feeds multiple devices, it's possible that it can be programed to to have a different ringing identity for these private lines. Sorry I couldn't provide any better information than that .Jer

Posted on Feb 15, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How do I forward calls from Panasonic KXTG4500 to my cell?

Call forwarding needs to be activated by your phone company and then set up through your account settings. The phone itself cannot forward calls. You would need a two-line phone with call forwarding features and two separate phone lines to accomplish call forwarding locally.

Feb 02, 2015 | Panasonic KXTG4500B 5.8 GHz 4-Line Corded...

1 Answer

RCA visys dect 6.0 Line 2's light is lit and no dial tone. All handset are in off mode. Only Line 1 is available

Are the phone cables correctly connected to the base unit? Try a new cable for Line 2, if you have separate L1 and L2 jacks. (If the lines are integrated in one jack, make sure to use a 4-conductor RJ11 cord.) I assume the service hasn't been cancelled for line 2 and that you are at a wall plate with both lines.
If you have separate jacks, I like to use a different phone to check the jack. (A simple old fashioned corded, single-line phone is useful to check for a dial tone.) Try checking Line 2 at another jack, if you have one.
If you do not have a dial tone, find where your service comes in. Open the box and look at the terminals. If you are lucky, you have an RJ11 port. Plug in your test phone in to the Line 2 connection and listen for a dial tone. If there is no dial tone, contact your telephone company. They will fix an outside line problem for free. (Mice and other things can damage the wiring. A lightning strike could damage a filter if you use the line for a high-speed internet connection.) If the terminal doesn't have an RJ-11 plug option, you will need to ask your telephone company to test the line.
If you recently had work done on the phone line, check for any wires that are loose. When we got our phone line upgraded to fiber optics, one of the telephone jack lines didn't get connected to the terminal in the new box. We found the wire behind the vinyl siding and got signal as soon as the wire was reconnected.)
If you have a dial tone at the box and no wires are obviously disconnected, you'll need to trace the wires inside to find a broken connection. If one jack worked for Line 2 and another didn't, check inside the wall plate. There are two wall-plate styles. The ones with a keystone jack needs the conductor wires pushed down into the correct slots. A punch-down tool is available from most hardware stores in the wiring section. The screw terminal type requires the individual wires to be stripped and then secured. The correct terminal positions are shown here: . Otherwise, you need to trace the wires in the walls to find the break in the continuity. Your phone company will do this for you for a fee. If you have a line filter inside, try replacing it.

I hope this helps.
Cindy Wells
(I've called the phone company several times when we lost one line. Mice and lightning damage to the filter have both been culprits.)

Jul 08, 2013 | Lands Phones

1 Answer

My KX-TG6511 Phone is in it's cradle but line in use message shows. It's the only one on that line

Check your phone line with a) a new cord between the base and the jack and b) a different phone (I prefer an old cordless phone). If you still get a "line in use" message (alternate errors: fast busy signal or no dial tone), use your test phone at a different jack and determine if the issue persists. If you can, find where your phone service comes in and open the box. If you are lucky and have a fairly new service connection, you'll be able to plug your RJ-11 phone line in and check if there is the problem is at the box. If you can't test at this point, you need to contact your phone company to diagnose if the problem is inside or outside.

If the problem is only with the KX-TG65111 phone, try unplugging the base from the phone line and the cord from the wall jack, disconnecting the base AC power cord (from both sides - phone first) and removing the batteries the handset. After a few minutes, plug in phone line, power cord and batteries and test again. If it still fails, then the phone needs service. These cordless phones are not designed for the home user to service. If the phone is under warranty, contact Panasonic. Otherwise, decide if it is worth having the unit serviced or replacing.

If no phone works at this one jack but does work at another jack, you have a wiring problem at the jack or in the wall to the jack. Try opening up the outlet and check for loose or damaged wires. The jack is either wired directly to screw terminals or punch down terminals. For the screws, it's relatively easy to strip the insulation and retighten the connections. For the punch down style, you will need the appropriate tool. (It's available from many hardware stores in the wiring section.) See for a diagram of the pins in the jack wiring.

If none of your inside jacks work, look at the exposed wiring and check for any obvious damage. Otherwise, you'll need to find the problem in the walls. You may want a professional to do the job.

If the problem is outside, your phone company will fix the probem for you for free. If the problem is inside, they'll fix the problem for a fee.

If you have a DSL line and a filter on the line, check and replace that if it is part of your inside wiring.

I hope this helps.

Cindy Wells
(I've gotten a line in use error with a DSL filter problem after a nearby lightning strike. Since my filter is inside the service box, my telephone company handled the repair.)

Nov 21, 2011 | Panasonic KX TG6511 Cordless Phone

3 Answers

Good Morning! I work for a small business that has 5 of the GE 2-9451 4 line phones with intercom. We were actually running two businesses out of the same office originally. Line 1 would ring in to...


Since you said line 3 was working for #2 company, i will suggest you put the line 3 back from where you removed it from. From the look of things the line might be the only line connected to be functioning. When ever you want to switch line since it is with intercom you will need to switch both side from where it is connected to where it is connected to, so that network connection can be achieved.

And on the other hand, the other line might not be working properly, that is why it was not connected or used.

Take care.

Apr 08, 2010 | GE RCA 4-Line Speakerphone

3 Answers

AT&T Model 854 4 line phone, turn off unused line lights

It's a matter of cabling.

Make sure that only the line you wish to use is connected.

If all of the lines are cabled with two to four line cable, then reduce the cabling to a single red/black combination on the one line.

Apr 25, 2009 | AT&T ATT-974 Corded Phone

1 Answer

How do i stop lines from rolling to a disconnected line?

Immediately call your phone company's repair service and tell thie what you told us. They must have forgotten to "unbuild" the hunt group.


Oct 28, 2008 | Panasonic KX-T7453 Corded Phone

1 Answer

The lines are down due to the Hurricane. This residence is important because my 91 year old mother is conected to a life line phone system which only works with the phone. I went on line and I do not...

Unfortunately the phone system will not work until the phone lines are repaired, but what you could do is contact your local phone company by cell phone and explain the situation to them and see if they can speed up the repairs. Good Luck to you and your Mom.

Jul 28, 2008 | Lands Phones

2 Answers

Vodavi Telephone System Programming

The best way is to remove the phone line from the phone system and make it go direct to the fax. In the closet with the phone equipment. Find the fax telephone jack. Follow where the wires go(it will goto the phone system 25pr cable). Take the pair of wires off. Find the fax number that comes in from ATT. That is the location where you need to punch down the wires that come from the fax telephone jack. To test goto the fax machine pickup the phone on the side of the fax and call your cell phone to see what the caller ID is. God Bless. Jerry

May 01, 2008 | Vodavi IP7024LD Corded Phone

2 Answers

New phone wire from box to home need diagram to show how to

The phone company should make that connection. Use a phone jack assembly with alligator clips to find the dial tone. The first line color should be a pair, blue&blue-white, 2nd line, orange& orange-white, then green followed by brown pairs which would be 4 line numbers in that color code order. Each line is just a single pair. Thank you. Jer

Feb 25, 2008 | Lands Phones

1 Answer

Toshiba Strata DK280 Conference Phone

Are you talking about a special speakerphone that is not made by Toshiba? This would be a single line phone device not a proprietary Toshiba phone and you would need a special card in your system that can handle single line devices. You may already have one that has a free port on it.

However, it does sound like you would need to find help from a local phone system installation company. You cannot plug a single line phone into any phone port on your system. A special wire would need to be run just for that phone and the system would need to be re-programmed for that port. If you need a single line card it will be even more complicated.

Oct 08, 2007 | Panasonic KX-T7730 Corded Phone

Not finding what you are looking for?
Lands Phones Logo

Related Topics:

108 people viewed this question

Ask a Question

Usually answered in minutes!

Top Lands Phones Experts


Level 3 Expert

98694 Answers

Cindy Wells

Level 3 Expert

4800 Answers


Level 3 Expert

63291 Answers

Are you a Lands Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides