My guide does not show all of the channels from my local cable company. I have allowed the box to rescan, but it still leaves out some of the HD channels such as Disc HD and Science HD which are on channels 720 and 721.
1. Manually scan all channels on your TV with your TV remote and write down the channels and network shown:
(sample: 119.2 C-SPAN2 digital channel).
2. Go to Edit Channels and find the icon for C-SPAN2 (about icon 261 in my zip code). Manually change the channel from Off to On, Insert the frequency, and optionally insert the number you want the channel to show in your channel listing ( or move it manually later).
I have about 10 to add each time I reset my recorder.
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You're cable company may have quit using TV Guide info from "TV Guide", because they want you to get their box for this info, or to save expense. It happened here in Michigan about a year ago. If you have local ABC, NBC, and PBS stations, you can get this info downloaded nightly through an external "over-the-air" antenna.-- assuming you're in the U.S.
In our case, Time Warner has dropped the channel TV Guide, it used to be channel 99, but it's not even offered any longer, so it would appear that unless this TV guide info/source is fed to the DMR - DVD by some other method, rather than having to have that specific tv channel, I think we are S. O. L.
The guide plus needs to reset itself over night. But as long as you are only connected to cable it will not allow for it to reset. You need a two way splitter the cable company signal will go in one side and the outside antenna or what ever you were connected to before cable will go on the other connector. The single side connector will go to the tv. Where the splitter says 'in' you will actually be using it as out to the tv. Where the splitter says 'out' you will be using as in for the cable and the other antenna. Guide Plus is built into your tv and needs the tv to be off to reset over night.
I called TimeWarner Cable tech support, and the solution is to unplug the power to the box, after 1 min plug back in, let the box reboot, and PRESTO, this time around, the guide should be working. Note--this is a solution for the problem of online guide that is showing No Data in the boxes, but is bringing up the grid of times/channels/date. If you can't get the Guide at all, I don't know if this solution works. Good luck.
EPG or Electronic Programme Guide is the on-screen version of a tv guide for digital tv. The remote control usually has a dedicated button for the display of the EPG.
The information displayed is often incomplete and some digital boxes or tv sets perform better than others though in theory it needs no setting up. Once the box has searched and made a channel list the programme guide will be available.
Based on the specs that I have read I am going to say you cannot hook up cable to the converter. Best thing to do would be to call cable company that provides service there and see if it was turned off on the billing side they probably just didn't come out and disconnect from the pole. That might give you service but missing some features such as tv guide channel. Now some tv's have tv guide built into them and maybe in the move that feature on the tv was turned off it they were using it that way before. Here is what the specs say about that converter:
Use this digital-to-analog converter to convert digital TV broadcast signals to analog signals on analog TVs with antenna-based reception.
I spoke with Toshiba tech support today (800-631-3811). They have an advanced services team that focuses on TV Guide On Screen. Learned the following:
- The TV Guide On Screen signal is updated 4x / day and is broadcast by your service provider
- The broadcast channel varies depending on what the service provider chooses (though typically a major network or PBS station)
- TV Guide On Screen has been doing some reprogramming and updates recently and this has resulted in many sporadic outages
If you ARE not receiving your listings, it's one of two things - either your DVR or the signal from the cable company.
- If you are having issues, call Toshiba and let them know, they will walk through some basic troubleshooting to narrow down if the problem is the DVR or the TV Guide On Screen signal.
- If the issue is the TV Guide On Screen signal, they will be able to report the issue to TV Guide On Screen and let them know their is an issue.