Question about Brother MFC 420CN All-In-One InkJet Printer

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Printer Problem I downloaded Microsoft Word 2003 but the documents won't print. PLEASE HELP!!!! Thanks, Carla

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  • Anonymous Mar 13, 2008

    I have the same problem on Vista Home Premium. I can get the MFC to print a test page & from MS Works, but not if I have launched MS Office 2007 1st (& obviously not from that.) My connection is via USB ( on a hub, but testing with a direct connection gives the same problem). Sometimes the document shows up in the print queue. The software thinks it's printing, but the device just sits.

    I have all the latest updates for everything, including the firmware update from Brother that fixes the persistent "install X ink cartridge" error message (it worked).



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Hmmm...ok...I'm assuming your on XP, right? so, let's see...can you send me a note so I can help a little more effectively?

Posted on Feb 15, 2008


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