Question about Compaq Inkjet Ij1200 Printer

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Won't print. Error is printer is offline. Can't fine what that means. Won't print a test page.

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  • dschiller Feb 15, 2008

    What do you mean, disconnect the USB? What does this look like and where would I find it?

  • dschiller Feb 16, 2008

    It's working!!! Thank you so very much. You don't know how much I appreciate it. Thanks again.

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Hi,

It must be the USB drivers problem in communicating to your PC.Thats the reason it says offline.Try the below steps and PLEASE let me know what happened!!!!

1.Right click on MY computer ->Properties->Hardware->Device manager.

2.You will get Device manager window popping out.

3.Scroll down to "Universal Serial BUS controllers".Click on the (+) sign.

4.Check for the "USB Composite Device" and right click on it, click Uninstall.(IMPORTANT NOTE:WE HAVE TO UNINSTALL THE PRINTER'S USB COMPOSITE DEVICE, TO KNOW WHETHER IS THE PRINTER'S USB COMPOSITE DEVICE, RIGHT CLICK ON USB COMPOSITE DEVICE AND PROPERTIES,look for what location says, Eg -LOCATION : Compaq LJ1200 )

5.Disconnect the USB and reboot the PC.

6.Connect the USB after reboot, you will get popup "Found new hardware".Then the Drivers will be installed Automatically.

Thank You

Riz

Posted on Feb 15, 2008

  • Mohammed Rizwan
    Mohammed Rizwan Feb 16, 2008


    Hi,

    USB is the printer cable,which connects the printer to your computer.

  • Mohammed Rizwan
    Mohammed Rizwan Feb 16, 2008

    Hi,

    Great to hear that your problem is resolved, and thank u for your feedback..if have any issues in future, remember me.

    Thank you

    Riz ( zyrixdown3@gmail.com)

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