Question about Dacor Epicure ERD36 Dual Fuel (Electric and Gas) Kitchen Range

4 Answers

Power to elements

I have a dual fuel oven. When I turn on the power to the elements on bake function, I can hear the relays being switched but no power going to the elements. On the convection function, the fan comes on but no heat. And when the broil is set the ignitor does not glow. Can anyone please help. Also does anyone know of a parts distributor that ships to Ireland/Europe.
Thanks guys

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  • 5 more comments 
  • Damien79 Feb 15, 2008

    I have heard that there is a reset switch beside the self clean locking mechanism on this model. Do you know anything of this. I did not see the fuses beside the dials. Perhaps they are at the back of this model(ERD360)

  • Damien79 Feb 15, 2008

    I have already replaced the control panel on the front. It was not switching the relays before I changed it.

  • Damien79 Feb 17, 2008

    I have already replaced the control panel on the front. It was not switching the relays before I changed it.

  • Damien79 Feb 17, 2008

    Are they located at the back of the unit. Thank you so much for your help.

  • Damien79 Mar 12, 2008

    I cannot locate the fuses. I have removed the back panel but cannot get to the control board. or cables to access them. Does anyone have any diagrams on how to access these parts. Any help greatly appreciated.

  • Damien79 Mar 12, 2008

    I have looked there but cannot get to them. There are wires going to the elements but no fuses on them. Do you know how to remove the cover below the burners(Not the black cover)

  • Damien79 Mar 12, 2008

    Does anybody have a service manual. I am in Ireland and Dacor have no service available in Europe so this is causing a big problem. The use and care manual does not show how to get to the components.

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4 Answers

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Go HERE for more information on how to work on this appliance.
Look for parts HERE.

Posted on Mar 12, 2008

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  • 377 Answers

The fuse was in the rear back, right side..

Posted on Mar 12, 2008

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Hi,

First look to see if the ignitor is coming on. Most common problem is the ignitor is weak or just bad.
when the power is applied to the ignitor it glows and builds up resistance to open the gas valve then it lights. If the ignitor is weak or bad it will not build up enough resistance for gas to come into the burner.
One sign of this would be a "woosh" sound when it trys to light. If the ignitor is coming on but not lighting it is most likely the ignitor is bad.
Should have a full glow. Also, if the ignitor looks whiteish in color this is a sign of it going bad. You can compare to the broil ignitor to be sure.

Your oven is not heating cuz the problem is with ur thermal fuse and broil element.Just replace the two things.

Regarding the thermal fuse I would recommend to replace it one more time and not to use the Self clean any more until you will perform all checks and repairs according to the service pointer.

And one more thing since u have used the broil method you also have to replace the broil heating element due to low resistance.

You can buy the parts from HERE
Here is the main support number of Decor:800-793-0093

Goodluck,
Please don't forget to rate me as fixya..

Posted on Feb 15, 2008

  • 3 more comments 
  • Priya darshan Feb 15, 2008

    Hi again,

    Have a 2nd person at the circuit breaker turn off power. You press and
    hold the cooktime keypad. The other person turns the breaker back on.
    The display will show the 4-character ID code of the ERC (e.g., 1180).
    You have 30 seconds between each test.



    Press and hold these keys on sequence:



    convection bake

    standard bake

    pure convection

    broil

    convection broil

    timer 2 (momentary push only)

    stop time

    clock



    Finally, we arrive at the test we want:



    Open the door, push and hold cook time for 10 seconds. Self clean latch
    motor will activate. Door latch will complete a cycle. The test will
    end the ERC will display the time of day.



    Complete this test within 30 seconds or you'll get an F0 code (stuck keypad).


  • Priya darshan Feb 15, 2008

    You can also download the manual if you wish to.
    Click HERE

  • Priya darshan Feb 17, 2008

    what about the ignitor,thermal fuse and the broil element did you replace them??

    I would strongly suggest you to call a technician and get those things replaced if you don't have any idea in that field.

  • Priya darshan Feb 17, 2008

    Yes they are located at the back.
    Also check THIS link you can see what is a thermal fuse and how it looks like.

  • Priya darshan Feb 23, 2008

    I hope you are satisfied with my solution please don't forget to rate me as fixya.

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  • 788 Answers

Sounds like a fuse, they are usually found in a panel on the rear or under a cover on top of the dials. Find the fuses then check them with a multimeter to find the open one. You may even be able to see which is burnt through it's little window. If you find a burnt one then just get it replaced, should be able to find fuses at your hardware store. Good Luck!

Posted on Feb 15, 2008

  • Dean Joly
    Dean Joly Mar 12, 2008

    According to page 32 of the use and care manual for the ERD36D clicking ignitors but no spark is an indication that the ignitor is wet and/or dirty. Clean the ignitor as per the cleaning and maintenance page in the same manual. Get the manual here: http://www.dacor.com/Customer-Care/Manua...

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