Question about Dacor Epicure ERD36 Dual Fuel (Electric and Gas) Kitchen Range

4 Answers

Power to elements

I have a dual fuel oven. When I turn on the power to the elements on bake function, I can hear the relays being switched but no power going to the elements. On the convection function, the fan comes on but no heat. And when the broil is set the ignitor does not glow. Can anyone please help. Also does anyone know of a parts distributor that ships to Ireland/Europe.
Thanks guys

Posted by on

  • 5 more comments 
  • Damien79 Feb 15, 2008

    I have heard that there is a reset switch beside the self clean locking mechanism on this model. Do you know anything of this. I did not see the fuses beside the dials. Perhaps they are at the back of this model(ERD360)

  • Damien79 Feb 15, 2008

    I have already replaced the control panel on the front. It was not switching the relays before I changed it.

  • Damien79 Feb 17, 2008

    I have already replaced the control panel on the front. It was not switching the relays before I changed it.

  • Damien79 Feb 17, 2008

    Are they located at the back of the unit. Thank you so much for your help.

  • Damien79 Mar 12, 2008

    I cannot locate the fuses. I have removed the back panel but cannot get to the control board. or cables to access them. Does anyone have any diagrams on how to access these parts. Any help greatly appreciated.

  • Damien79 Mar 12, 2008

    I have looked there but cannot get to them. There are wires going to the elements but no fuses on them. Do you know how to remove the cover below the burners(Not the black cover)

  • Damien79 Mar 12, 2008

    Does anybody have a service manual. I am in Ireland and Dacor have no service available in Europe so this is causing a big problem. The use and care manual does not show how to get to the components.

×

4 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 2,296 Answers

Go HERE for more information on how to work on this appliance.
Look for parts HERE.

Posted on Mar 12, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Master:

    An expert who has achieved Level 3.

  • Master
  • 377 Answers

The fuse was in the rear back, right side..

Posted on Mar 12, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 3,422 Answers

Hi,

First look to see if the ignitor is coming on. Most common problem is the ignitor is weak or just bad.
when the power is applied to the ignitor it glows and builds up resistance to open the gas valve then it lights. If the ignitor is weak or bad it will not build up enough resistance for gas to come into the burner.
One sign of this would be a "woosh" sound when it trys to light. If the ignitor is coming on but not lighting it is most likely the ignitor is bad.
Should have a full glow. Also, if the ignitor looks whiteish in color this is a sign of it going bad. You can compare to the broil ignitor to be sure.

Your oven is not heating cuz the problem is with ur thermal fuse and broil element.Just replace the two things.

Regarding the thermal fuse I would recommend to replace it one more time and not to use the Self clean any more until you will perform all checks and repairs according to the service pointer.

And one more thing since u have used the broil method you also have to replace the broil heating element due to low resistance.

You can buy the parts from HERE
Here is the main support number of Decor:800-793-0093

Goodluck,
Please don't forget to rate me as fixya..

Posted on Feb 15, 2008

  • 3 more comments 
  • Priya darshan Feb 15, 2008

    Hi again,

    Have a 2nd person at the circuit breaker turn off power. You press and
    hold the cooktime keypad. The other person turns the breaker back on.
    The display will show the 4-character ID code of the ERC (e.g., 1180).
    You have 30 seconds between each test.



    Press and hold these keys on sequence:



    convection bake

    standard bake

    pure convection

    broil

    convection broil

    timer 2 (momentary push only)

    stop time

    clock



    Finally, we arrive at the test we want:



    Open the door, push and hold cook time for 10 seconds. Self clean latch
    motor will activate. Door latch will complete a cycle. The test will
    end the ERC will display the time of day.



    Complete this test within 30 seconds or you'll get an F0 code (stuck keypad).


  • Priya darshan Feb 15, 2008

    You can also download the manual if you wish to.
    Click HERE

  • Priya darshan Feb 17, 2008

    what about the ignitor,thermal fuse and the broil element did you replace them??

    I would strongly suggest you to call a technician and get those things replaced if you don't have any idea in that field.

  • Priya darshan Feb 17, 2008

    Yes they are located at the back.
    Also check THIS link you can see what is a thermal fuse and how it looks like.

  • Priya darshan Feb 23, 2008

    I hope you are satisfied with my solution please don't forget to rate me as fixya.

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Master:

    An expert who has achieved Level 3.

  • Master
  • 788 Answers

Sounds like a fuse, they are usually found in a panel on the rear or under a cover on top of the dials. Find the fuses then check them with a multimeter to find the open one. You may even be able to see which is burnt through it's little window. If you find a burnt one then just get it replaced, should be able to find fuses at your hardware store. Good Luck!

Posted on Feb 15, 2008

  • Dean Joly
    Dean Joly Mar 12, 2008

    According to page 32 of the use and care manual for the ERD36D clicking ignitors but no spark is an indication that the ignitor is wet and/or dirty. Clean the ignitor as per the cleaning and maintenance page in the same manual. Get the manual here: http://www.dacor.com/Customer-Care/Manua...

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Why no display


1.Aclicking sound could be something wrong with a relay. Check for any loose connections around the main control board on your oven. The click you hear is a relay losing power and switching back on. If the clock resets then something is causing power interruptions to the board.
2.
3.Even a bad relay door switch will hinder your oven from operating.

If your oven has internal fuses, a wiring or component problem could have caused a fuse to blow. A blown fuse is an indication that a component has shorted or failed, and the problem will need to be corrected. Most ovens that use fuses will have an indication of the circuits that are affected by a particular fuse. If an oven fuse has blown, then you should inspect the oven element and the associated wiring to determine the cause before replacing the fuse.

THINGS TO CHECK:

the broil element
is the heating element that is found at the top of the oven and produces a very high heat for broiling. If the broil element isn't working, you should first do a visual inspection for signs that the element has blistered or separated. If the element appears normal then you can check for continuity with a multi-meter. Remove power from the appliance before performing this test. Remove the back panel and locate the terminals for the broil element and inspect the terminals and wires for signs of overheating or damage.

If there is no continuity then the element will need to be replaced. If the wires are damaged then they will need to be repaired. If the element is ok then you will need to check the broil circuit to determine the cause. This involves live voltage checks and should only be performed by qualified persons. Components to check include fuses, if the range is equipped, and oven control thermostat or electronic control. Depending on the manufacturer of the element, you will normally read between 19 ohms and 115 ohms


The bake element
is the heating element that is found at the bottom of the oven. Most electric ovens use both the bake element and the broil element in a bake cycle, with the bake element performing 90% of the heating. If the bake element isn't working, the oven may not heat. To help determine if the bake element is defective you should first do a visual check. If the element is blistered or separated then it should be replaced. If the element appears to look normal, then turn the oven on to a bake function for a minute and then turn it off.

Check the element for signs of heating and if it is still cold then it may be defective. Disconnect the power and then remove the back panel. First check the wires as they may have become loose or corroded. If the element appears to be fine visually, test it for continuity with a multi-meter. ( by placing the each of the meter prongs on each end of the heater element connectors) If the element is burned or no longer has continuity, it will need to be replaced. Depending on the manufacturer of the element, you will normally read between 19 ohms and 115 ohms

The oven safety valve
(also called the gas valve) is the part that ensures that gas is not released until the igniter has reached the correct temperature needed to ignite the gas. While this part can fail, it is uncommon. If the hot surface igniter does not glow you should first verify that you have voltage to the circuit. This is a live voltage check and should be performed by a qualified person. If voltage is lost at the valve terminals then you should verify the continuity of the bi-metal in the valve using a multi-meter.
I offer free advice bcuz God is so good!


24448394-rlcwkvmjohmhoaex2htic0pp-3-0.jpg

24448394-rlcwkvmjohmhoaex2htic0pp-3-2.jpg

24448394-rlcwkvmjohmhoaex2htic0pp-3-5.gif

24448394-rlcwkvmjohmhoaex2htic0pp-3-9.jpg

24448394-rlcwkvmjohmhoaex2htic0pp-3-14.gif

May 18, 2014 | Whirlpool Ovens

2 Answers

Dacor ERD30 oven trouble


HI,

Check if both circuit breakers for the oven are on.
The control board needs only 120V but it should be 240V for the heating elements to function properly.

Check if there is 120V coming to the thermal fuse.

when you get your meter . put the oven on bake and check your power on the bake element if you do not have 240 volts then your control board is bad. if you have 240 volts then you element is bad.

Goodluck,
Please don't forget to rate the solution.

Mar 25, 2008 | Dacor Epicure ERD30 Dual Fuel (Electric...

1 Answer

Oven not working when switched on


1.Aclicking sound could be something wrong with a relay. Check for any loose connections around the main control board on your oven. The click you hear is a relay losing power and switching back on. If the clock resets then something is causing power interruptions to the board.
2.
3.Even a bad relay door switch will hinder your oven from operating.

If your oven has internal fuses, a wiring or component problem could have caused a fuse to blow. A blown fuse is an indication that a component has shorted or failed, and the problem will need to be corrected. Most ovens that use fuses will have an indication of the circuits that are affected by a particular fuse. If an oven fuse has blown, then you should inspect the oven element and the associated wiring to determine the cause before replacing the fuse.

THINGS TO CHECK:

the broil element
is the heating element that is found at the top of the oven and produces a very high heat for broiling. If the broil element isn't working, you should first do a visual inspection for signs that the element has blistered or separated. If the element appears normal then you can check for continuity with a multi-meter. Remove power from the appliance before performing this test. Remove the back panel and locate the terminals for the broil element and inspect the terminals and wires for signs of overheating or damage.

If there is no continuity then the element will need to be replaced. If the wires are damaged then they will need to be repaired. If the element is ok then you will need to check the broil circuit to determine the cause. This involves live voltage checks and should only be performed by qualified persons. Components to check include fuses, if the range is equipped, and oven control thermostat or electronic control. Depending on the manufacturer of the element, you will normally read between 19 ohms and 115 ohms


The bake element
is the heating element that is found at the bottom of the oven. Most electric ovens use both the bake element and the broil element in a bake cycle, with the bake element performing 90% of the heating. If the bake element isn't working, the oven may not heat. To help determine if the bake element is defective you should first do a visual check. If the element is blistered or separated then it should be replaced. If the element appears to look normal, then turn the oven on to a bake function for a minute and then turn it off.

Check the element for signs of heating and if it is still cold then it may be defective. Disconnect the power and then remove the back panel. First check the wires as they may have become loose or corroded. If the element appears to be fine visually, test it for continuity with a multi-meter. ( by placing the each of the meter prongs on each end of the heater element connectors) If the element is burned or no longer has continuity, it will need to be replaced. Depending on the manufacturer of the element, you will normally read between 19 ohms and 115 ohms

The oven safety valve
(also called the gas valve) is the part that ensures that gas is not released until the igniter has reached the correct temperature needed to ignite the gas. While this part can fail, it is uncommon. If the hot surface igniter does not glow you should first verify that you have voltage to the circuit. This is a live voltage check and should be performed by a qualified person. If voltage is lost at the valve terminals then you should verify the continuity of the bi-metal in the valve using a multi-meter.
I offer free advice bcuz God is so good!



24202538-rlcwkvmjohmhoaex2htic0pp-3-0.jpg

24202538-rlcwkvmjohmhoaex2htic0pp-3-2.jpg

24202538-rlcwkvmjohmhoaex2htic0pp-3-5.jpg

24202538-rlcwkvmjohmhoaex2htic0pp-3-9.jpg

24202538-rlcwkvmjohmhoaex2htic0pp-3-14.gif

24202538-rlcwkvmjohmhoaex2htic0pp-3-20.jpg

Apr 21, 2014 | Whirlpool Ovens

1 Answer

Replaced oven element still not heating up


The bake element
is the heating element that is found at the bottom of the oven. Most electric ovens use both the bake element and the broil element in a bake cycle, with the bake element performing 90% of the heating. If the bake element isn't working, the oven may not heat. To help determine if the bake element is defective you should first do a visual check. If the element is blistered or separated then it should be replaced. If the element appears to look normal, then turn the oven on to a bake function for a minute and then turn it off.

Check the element for signs of heating and if it is still cold then it may be defective. Disconnect the power and then remove the back panel. First check the wires as they may have become loose or corroded. If the element appears to be fine visually, test it for continuity with a multi-meter. If the element is burned or no longer has continuity, it will need to be replaced.

Surface burners
are typically either a coil type, solid type or a ribbon coil as used in smooth top ranges. All of these consist of a heating wire that uses electric current to produce heat. Coil type elements can be checked for continuity by removing them from the terminal block and testing them with a multi-meter.

You should also inspect the terminal ends for signs of heat damage or corrosion, and if present, you should replace the terminal block or receptacle at the same time. You will need to remove power from the range to change the terminal block. Solid elements and smooth top elements require raising or removing the main top to gain access. You will need to remove power from the range before lifting the main top. Continuity can then be checked with a multi-meter, once you have removed the wires from the element terminals.

On modern electronic control ranges, the oven temperature sensor
is the part that regulates the oven temperature. If it is not working properly it could be the reason why the range or oven won't start. This part can be found inside the oven on the rear wall near the top. Most modern ovens will display a fault code if the oven sensor is at fault. If you think the sensor may be the issue you can check the resistance with a multi-meter but will need to know the correct resistance of the sensor at room temperature. Remove power from the appliance before performing this test.

The infinite switch
on the control panel controls the power to each surface element. If you have no heat at an element and the element and terminal block check ok, then you may have a defective infinite switch. Disconnect power to the range and remove the console back panel. Locate the switch and check for overheated wires or faulty terminals first. Test the switch's contacts for continuity with a multi-meter. If defective, replace the switch.
If the infinite switch does not appear to be defective, then you should check for proper voltage to the switch. This is a live high voltage test and should only be performed by qualified persons.

Most modern ovens use an electronic control board
to control the oven functions. These models will use the control board to operate the oven safety valve on a gas range or oven, and the bake and broil elements on an electric range or oven. If there is no power to the igniter circuit, or the element circuits, then you should check the control board to verify that there is power at the appropriate output relay. These are live voltage checks and should be performed by qualified persons only. If there is no output voltage then the control should be replaced.

Feb 15, 2014 | Kenmore 40494 / 40495 / 40499 Electric...

1 Answer

Baking & broiling elements won't heat after baking element burned out and was replaced.


the surge from the original element burning out has destroyed the control board if you can't hear the relays on the board clicking when you power up the elements bake or broil then its either the low voltage side of the board,if you hear clicking then the relays are working but the contacts are burned out and can't pass the current to heat the oven or briol elements

Jan 04, 2013 | Jenn-Air Ovens

1 Answer

Hi. I have a Maytag CWE4200ACB wall mount oven that seems to have a circuit board/timer problem. When the oven is turned on and temp set you can hear (at the control panel) one click and the "on"...


Hi.

The clicking noise comes from the control board relays. The board has three relays. One for for bake. One for broil. One for light/fan auxiliary functions.

Try switching on only bake or broil. If one of the two elements (either bake or broil) gets hot, then the problem is either element or timer board. Make sure that the element has continuity at the Ohm meter.

If both bake and broil do not work test first the oven temperature sensor located inside the oven cavity. Make sure that impedance of the sensor at room is about 1.1KOhms . If sensor is open or shorted, replace the sensor. If sensor reading is OK test wiring and elements for continuity and eventually replace the control board if the rest is OK. Even if door switch should not affect regular programs, check the door switch reading impedance or jumping it.To test wiring test continuity of red and black lines. Check black line between power cord and relay board. Test with particular attention the oven temperature sensor, that is a common cause for your symptoms. Here the part:Long Oven Sensor Kit

Here a wiring diagram for your oven.

Here all parts and diagrams.

Regards.

Ginko.

Nov 15, 2011 | Kitchen Ranges

1 Answer

The oven function (broil, bake, etc) knob does not light


Open high limit or bad relay most likely.
The relays are located on the back side.
The limit I am not sure where it is stashed.

Sep 08, 2009 | Viking VDSC365-6B Dual Fuel (Electric and...

1 Answer

Oven will not work


It sounds like the Thermostat is defective.

Element can be removed from the front of the unit, it does not need to be pulled

Oct 27, 2008 | Viking 48" 6 Burner, Grill Professional...

1 Answer

Oven will not power up.. relay does not engage


Hello wallywhol the panel usually has to be replaced. My suggestion is to pull out the range, unplug, then remove the back panel. You can now trace the wiring from the elements to where they connect. If you have a meter, you can plug the range back in and check voltage. There should be between 208 to 240 volts at the elements. If there is a bake relay not on the board, then it can be replaced seperately.

Feb 03, 2008 | Frigidaire FEF366 Electric Kitchen Range

4 Answers

Oven not heating after self-cleaning cycle.


That did it for me too. You saved me a $200 service call!

Nov 05, 2007 | Dacor Epicure ERD30 Dual Fuel (Electric...

Not finding what you are looking for?
Dacor Epicure ERD36 Dual Fuel (Electric and Gas) Kitchen Range Logo

178 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dacor Kitchen Ranges Experts

Dan Webster
Dan Webster

Level 3 Expert

8205 Answers

 Fix Your Board
Fix Your Board

Level 3 Expert

310 Answers

Jaime Hernandez

Level 3 Expert

2296 Answers

Are you a Dacor Kitchen Range Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...