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Lexmark 910 printer

Can anyone help me i have just put a colour cartridge in my printer, a genuine lexmark one and it keeps telling me to insert a cartridge on the right hand side.this is the second genuine one i have put in yet it still tells me the same. jeff

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  • Anonymous Apr 10, 2009

    I have the same problem with a 915. THere is a lexmark original color cartridge on the right side, and it will just not "see"it. The left one is new and it is just fine, just "insert a cartridge right side". WELL IT IS THERE!!!, rest default settings as suggested, no change. I just spent 80 bucks for new cartirdges and it's really frustrating.

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  • 474 Answers

Try restoring the printer to factory defaults, the manual usually can tell you how, Im asuming you removed any tape or seals that cover the ink contacts.

Inserts the ink cartdridge, close the lid and press the O.K. or ready or Check button or whatever button it is that tells the printer to continue.

Posted on Feb 16, 2008

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My printer keeps saying that the black ink is missing. Why?


Make sure your black cartridge is not very low on ink or empty. Otherwise, replace it with new genuine cartridges.
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It could also be a short in your black cartridge. Try to insert a different known working black cartridge. Better yet, replace it with a new genuine Lexmark cartridge.
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My printer, a Lexmark 1300 series USB printer, will not print in black ink. It has plenty. The ink is proper lexmark ink. It just appears to not be looking at it's black ink cartridge at all as when I put...


Check your printer preferences and be sure that you're printing in the right way. Select grayscale and see what's happen.

Delete all printer pending jobs.
Take out the cartridge, turn off the printer and wait 5 min.
Turn on the printer, insert the cartridge and try again.
If nothing happens, replace the cartridge

You will find more info here:

http://www.lexmark.com/lexmark/sequentialem/home/0,6959,204816596_652569478_0_en,00.html

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Unsupported cartridge error


I have an X5495 Lexmark and have recently been getting this **** "unsupported cartridge" rubbish. OS is XP SP2.

My history with this printer has been:
-when new, the printer worked fine until I needed to replace the original ink tanks. I refilled them, but could not get the printer functional again....nil print at all. After much frustration, I was informed by a little birdie that the cartridges that originally come with the printer will not work if refilled. Great. They are one use only.
-replaced with genuine high yield tanks. Then worked fine. Refilled once, possibly twice with suitable non genuine ink. Still working fine.
-once black ink tank ran low this time, refilled it and symptoms of no print from Word docs, not all parts of a web page would print. Surprisingly, photos off hard disc print ok.(??????)
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-left new genuine black cartridge in and refitted genuine colour cartridge that I have previously refilled.
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Maybe they have a copy limit or the integrated print head in the black has crapped itself????????

During this process, I have uninstalled and reinstalled the driver several times.
I have found that it has to be COMPLETELY uninstalled. Using the Lexmark uninstall function does not remove all parts of the software (Lexmark toolbar for one). If the software is not completely uninstalled, you will get a spurious unrelated and rubbish pop up that installation cannot continue because of "insufficient processor speed" with a spurious set of numbers after it. This message bears no relation to the solution.

I have found that you need to search and delete ALL Lexmark files that you can find after the uninstall. I have also deleted entries from registry.....1 entry only from memory (be CAREFUL with registry). Then reboot system.

The driver should then reinstall correctly and fully.

Why do they make it so damn hard? Don't think I'll buy a Lexmark next time.......

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