Printing

Try cleaning the print heads

Open the top of the printer and remove all of the ink catridges. Be careful to place them upright and on top of some newspaper. Lift the lever to the left of the print carriage all the way up until it stops. It should come to rest staight up. You may now remove the print head by rocking it forward first and lift it out. Place the print head in a small container that does not allow for much room on any of the sides. Pour rubbing alcohol into the container and submerse the print head until the intake screens are covered. Gently agitate the container for a few minutes and remove the print head...placing it onto newspaper or paper towels. You may use a cotton tip applicator (Q tip) and gently rub each of the intake screen for each color. Turn the print head over and clean off the applicator portions of the print head (Copper looking with slots). Be careful to not leave any debris on any of the surfaces. Tap the print head onto the paper towel softly to remove any excess alcohol. If you notice a lot of ink still oozing from the bottom of the print head you may repeat the soaking and blotting process several times. After you are satisfied that most of the ink is desolved and dislodged from the print head, wipe all the suface with a clean paper towell to insure the contacts, etc. are clean. Replace the print head into the printer and lower the lever to lock the print head into position. Replace each of the colors in the correct locations and choose the deep clean option either on the menu of the printer or on the maintenance options on your computer (Start, settings, printer, properties, maintenance). Try the deep cleaning option to insure the inks are flowed through the print head and then print a test alignment page. If you still continue to have problems with some of the colors or streaking you may need to replace the print head. There are several companies on-line that sell this item and it runs $50 or more. I have refilled my own print cartridges several times and sometimes incur problems from using them too many times...so they also may need to be replaced with new(er) cartridges.

I downloaded the manual from the web. It pointed to trying this while 1) Open print window.
I used notepad, opened a new document and typed in a short phrase> This is a test (you could use any printing application you want)
Click menu: File->Print (window opens |Print|)
2) In window |Print| - select your printer
- Click button [Preferences] (window opens |Printing Preferences|)
3) In window |Printing Preferences|
- Click tab [Utilities]
- Click button [Head Cleaning| (window opens |Head Cleaning|)
4) In window |Head Cleaning|
- Click button [Start] (message appears"Cleaning takes a few...")
- Click button [Print Nozzle Check Pattern]
(window opens |Nozzle Check|)
5) In window |Nozzle Check|
- Click button [Print] (compare print to picture)
- repeat cleaning if printing is not matching well

GOOD LUCK - Mine still doesn't Match - PG144