Question about Printers & Copiers
Open the top of the printer and remove all of the ink catridges. Be careful to place them upright and on top of some newspaper. Lift the lever to the left of the print carriage all the way up until it stops. It should come to rest staight up. You may now remove the print head by rocking it forward first and lift it out. Place the print head in a small container that does not allow for much room on any of the sides. Pour rubbing alcohol into the container and submerse the print head until the intake screens are covered. Gently agitate the container for a few minutes and remove the print head...placing it onto newspaper or paper towels. You may use a cotton tip applicator (Q tip) and gently rub each of the intake screen for each color. Turn the print head over and clean off the applicator portions of the print head (Copper looking with slots). Be careful to not leave any debris on any of the surfaces. Tap the print head onto the paper towel softly to remove any excess alcohol. If you notice a lot of ink still oozing from the bottom of the print head you may repeat the soaking and blotting process several times. After you are satisfied that most of the ink is desolved and dislodged from the print head, wipe all the suface with a clean paper towell to insure the contacts, etc. are clean. Replace the print head into the printer and lower the lever to lock the print head into position. Replace each of the colors in the correct locations and choose the deep clean option either on the menu of the printer or on the maintenance options on your computer (Start, settings, printer, properties, maintenance). Try the deep cleaning option to insure the inks are flowed through the print head and then print a test alignment page. If you still continue to have problems with some of the colors or streaking you may need to replace the print head. There are several companies on-line that sell this item and it runs $50 or more. I have refilled my own print cartridges several times and sometimes incur problems from using them too many times...so they also may need to be replaced with new(er) cartridges.
Posted on Feb 22, 2009
I downloaded the manual from the web. It pointed to trying this while 1) Open print window.
I used notepad, opened a new document and typed in a short phrase> This is a test (you could use any printing application you want)
Click menu: File->Print (window opens |Print|)
2) In window |Print| - select your printer
- Click button [Preferences] (window opens |Printing Preferences|)
3) In window |Printing Preferences|
- Click tab [Utilities]
- Click button [Head Cleaning| (window opens |Head Cleaning|)
4) In window |Head Cleaning|
- Click button [Start] (message appears"Cleaning takes a few...")
- Click button [Print Nozzle Check Pattern]
(window opens |Nozzle Check|)
5) In window |Nozzle Check|
- Click button [Print] (compare print to picture)
- repeat cleaning if printing is not matching well
GOOD LUCK - Mine still doesn't Match - PG144
Posted on Feb 01, 2009
Try cleaning the print heads
Posted on Feb 16, 2008
First, on your computer desktop. left click on START. Next, left click on CONTROL PANEL, and left click on PRINTERS. Find your printer on the PRINTERS window, and RIGHT CLICK on the icon. From the drop-down menu, left click on PRINTING PREFERENCES. Use the settings to set up the printer for the paper size and orientation you want to use.Click APPLY , then OK buttons to apply any changes you make. If that does not help,check the side paper guides in the paper source you are using. If they are not against the paper on both sides, the paper will not align properly with the image. Move the guides snug but not tight against the paper. If the guides are too tight, paper may not feed. If moving the guides does not solve the problem, try loosening the guides and reposition the paper until the image is properly aligned. Then see in your owners manual if there is an adjustment called SIDE-TO-SIDE REGISTRATION, and follow the proceedure to adjust the side-to side paper alignment.
Posted on Aug 07, 2008
There are two possible solutions to this common problem.
1) The Cyan cartridge may not be in 100% of the way. If the handle of the Cyan cartridge prutrudes even slightly, it can obstruct the printhead for the black developer. Remove and reinstall the Cyan cartridge and test.
2) The printhead is dirty, with some toner spillage on the printhead. All new imaging drums also include a new cleaning pad for the cleaning wand.
The cleaning wand is designed to clean toner off of the printhead. you can see this in your printer manual, but basically, just open the front cover, pull the the blue handle on the right side forward ( this opens the access cover for the cleaning wand on the right side of the printer ).
gently pull the cleaning wand out ALL THE WAY, then slide it back in ALL THE WAY. do this several times.
The cleaning wand is intended to travel across the print head in only one direction, which is why you should make sure that it is pulled all the way out.
One of these two solutions should fix your problem. If the problem is resolved, but then reappears after a short time, then you have a defective developer that is leaking toner on the print head. The color of the defective developer can be determined by the color of the cleaning pad after cleaning the printhead as discribed above.
Posted on Sep 28, 2008
Try shacking the toner or tap it on it side. Toner might not be even at cartridge. Then you can do a full calibration( You can find it at print quality), do this twice. First full calibration checks for errors, second calibration fix it. Also check if fuser isn't dirty at right side.
Posted on Apr 01, 2010
Tips for a great answer:
Feb 27, 2014 | HP Printers & Copiers
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Feb 27, 2012 | Printers & Copiers
Here are the instructions for duplex printing.
The duplex printing function allows you to print data on both sides of a sheet of paper.
The procedure for performing duplex printing is as follows:
1. Open the printer driver setup window, and check the Duplex Printing check box on the Page Setup tab.
2. Select Normal-size Printing (or Fit-to-Page Printing, Scaled Printing or Page Layout Printing) from the Page Layout list.
3. Specify Staple Side.
The printer analyzes the Orientation and Page Layout settings, and automatically selects the best staple position. Check the Staple Side setting. If you want to change the setting, select another value from the list.
4. If necessary, click Specify Margin... and set the Margin width.
5. Click OK.
If a media type other than Photo Paper Plus Double Sided is selected for Media Type on the Main tab:
When you execute print, the document will be printed on one side of a sheet of paper. When printing is complete, reload paper according to the displayed message and then click OK. The document will be printed on the opposite side.
If Photo Paper Plus Double Sided is selected for Media Type on the Main tab:
When you execute print, the document will be printed front and back alternately for one sheet at a time. Load the paper according to the displayed messages.
Duplex Printing is unavailable when:
- A media type other than Plain Paper or Photo Paper Plus Double Sided is selected from the Media Type list.
- Poster Printing is selected from the Page Layout list.
When Booklet Printing is selected from the Page Layout list, Duplex Printing and Staple Side appear grayed out and are unavailable.
You can download a users manual for your MX310 at
Please rate this solution. Thanks.
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