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I just had this problem right after my computer got viruses. The screen freezes on desktop after i log in with administrator user, it loads settings but takes mostly 3-5 minutes then the desktop appears with no icons nor start menu. Can anyone please help me to fix this problem?

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  • cindyn Feb 15, 2008

    Thanks ginko. I will try your solution once i get home and let you know if it works.

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3 Answers

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Try starting the computer in safe mode. To start safe mode press F8 at startup until the menu to select safe mode is displayed. once in safe mode find system restore in start menu . with windows xp select acessory /system tools /system restore. Try doing system restore to an earlier date, before you started having the problem.

If this doesnt work I suggest to reinstall windows on top of the current installation, if done properly it should fix the problem preseving data and most of the drivers and software. Before reinstalling windows do a backup of your data.

cheers

Posted on Feb 15, 2008

  • Ginko
    Ginko Feb 15, 2008

    Naturally do this ONLY after you are sure that no virus is active on your computer performing a complete virus scan with an effective antivirus, as suggested in other comments. The solution above is to troubleshoot problems that persist after getting rid of viruses



    cheers

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Hi,

I want you to immediately switch to another antivirus.You can go for Kaspersky Internet security.It is the best software.
You can download it from HERE
It is a full version trial for 30 days after that you have to buy it.
After you download and install this then run a full system scan remove all the viruses.
Since your pc is effected by viruses even after removing the virus if your pc does not come back to normal then you have to do a system restore or reinstall your operating system.
for system restore go to
Start>accessories>system tools>system restore.
Your problem will be solved.

Goodluck..

Posted on Feb 15, 2008

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Hi Cindy,

A couple of initial corrective steps you can try:
1. Boot into Safe Mode and run your Anti-Virus;
2. Boot into "Last Known Configuration that Worked".

If your concern has not been corrected after completion of the above procedures, pls post back that we can figure something else. Additionally any other information that you could post such as Operating System, Anti Virus used etc.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FIXYA.

Posted on Feb 15, 2008

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1 Answer

Retrieving administrator settings


Click start Control Panel.


Select "User Accounts and Family Safety," then "User Accounts."


Click "Turn User Account Control on or off."


Remove the check mark next to "Use User Account Control (UAC) to help protect your computer."


Click "OK."

Set All Accounts to Administrator


Still in the UAC section of Control Panel, select "Manage another account," and click on a user account.


Click on "Change the account type." When working with multiple accounts, some changes can only be made if you and the account holder are both logged in with "Administrator" accounts so you need to change all user accounts to "Administrator."


When you are done making changes, you can change them back to "Standard," but always leave at least one "Administrator" account.


Select the "Administrator" radio button.


Click "Change Account Type" at the bottom right.


Repeat this procedure to change each user account to "Administrator." When all user accounts have been changed, close the Control Panel.

Create a Full Administrator Account


Click "Start" (the Windows Vista icon in the lower left of your screen). In the Search box, type "cmd". Right-click on "cmd," and select "Run as Administrator." An elevated command prompt window will appear.


At the command prompt, type "net user administrator /active:yes", and press "Enter."


Choose a password and assign it to the "Administrator" account, by typing "net user administrator 'password'", where 'password' is your selected password. For instance, if your password is "abc," type "net user administrator abc". Press "Enter."


Type "exit" and press "Enter."


Log off. When you log back into your "Administrator" account, you will have full rights.


hope this helps




Sep 17, 2012 | Dell Inspiron 530s Desktop Computer...

6 Answers

Tried to install VIPRE Anti-Virus,Anti-Spyware software on my HP Pavilion a6460t Desktop and I keep getting ERROR 1402 could not open key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run....


Your firewall or antivirus program is blocking the program from editing the registry if you want to use the program you need to disable your security program for the duration of the setup.

Sep 08, 2008 | HP PC Desktops

1 Answer

My computer administer got deleted what do i do?


Here are two views on how to create computer administrators and administration rights

When you log in screen will appear that time just press CTRL+ALT+DEL three times login page will change put there administrator and press enter if any password you put during installation of xp put that password do log in and then go to user accounts which is in control panel from there change the user rights which you want to or

right click to my computer and go to manage and then users from there also you can set rights

Here we go just press this keys ctrl+Alt+Del it will bring you a new logging dialogue box. type the user name as administrator and leave the password blank.


press enter and there you go. that means you will log into your computer as local administrator. from there go to your control panel, click on user accounts, change my account type,

from the next stage choose administrator, click change account type


hope this helps

Jul 16, 2012 | Compaq PC Desktops

1 Answer

Log on as administrator


Here are two views on how to create computer administrators and administration rights

WHEN LOG IN SCREEN WILL APPER THAT TIME JUST PRESS CTRL+ALT+DEL THREE TIMES LOGIN PAGE WILL CHANGE PUT THERE

administrator and press enter if any password you put during installation of xp put that password do log in and then go to user accounts which is in control panel from there change the user rights which you want to or

right click to my computer and go to manage and then users from there also you can set rights

Here we go just press this keys ctrl+Alt+Del it will bring you a new logging dialogue box. type the user name as administrator and leave the password blank.


press enter and there you go. that means you will log into your computer as local administrator. from there go to your control panel, click on user accounts, change my account type,

from the next stage choose administrator, click change account type


hope this helps

Apr 27, 2012 | PC Desktops

1 Answer

T2080 desktop need to restore do not know password, have disk but its not doing anything....help


When you boot up to the log in screen type in administrator as the user to log in once you have your computer running again you have to take control (administrator)control panel user accounts on the users tab,click the name of the computer administrator you can change the password there or if your computer has a system restore you can restore it to an earlier date which will have your personal settings
or
during the boot process you will see on the screen to press a certain key to enter setup
Press and hold that key during the boot up process to enter BIOS you can load failsafe defaults or load optimized defaults ,press escape then press f10 to save to cmos to restart
or
during the boot process tap the f8 button three times this will boot into safe mode where the only things
working will be your mouse and keyboard enabling you to attempt to repair your computer

hope this helps

Jan 08, 2011 | E-Machines (T2958) PC Desktop

1 Answer

HOW DO I REMOVE THE GUEST ADMINISTRATOR WITHOUT BEING AN ADMINISTRATOR ON MY COMPUTER SO I CAN DOWNLOAD THINGS ON MY COMPUTER


You question is not that specific so i can't give you the specific answer, there're several ways to configure this settings, but it depends on the Operating system you are using. If you are using windows Xp, log off from the desktop and press Ctrl+Alt+Del simultaneously on the login screen (sometimes you'll need to press several times), a small logon window will pop up, type administrator on the username box and if a password was set with the administrator, key in the password, or if there's none, just press enter after typing the "administrator". After you are logged in with the administrator account, go to control panel - user account - create new - and create an account (any username that you want to give) with the administrator privilege (rights) {you should select Computer Administrator}. Again log off and login using the new username and password (if you've set a password). Now with that account, you can do anything with your computer. If it's not Xp then the problem is difficult being without the administrator's rights. If you have another account with administrator's rights, then you can disable the Guest account. Good luck Thanks for using FixYa.

May 30, 2010 | PC Desktops

1 Answer

Completing a recovery without a disk?


This is a common virus attack that will throw you out everytime you login, or licensing issues

For virus problem is bit tricky and needs to deal with registry settings and also need network computer

Try following

Log on to a networked computer.
Run Regedit.exe
Point your cursor to HKEY_LOCAL_MACHINE
Select File > Connect Remote Registry
Type computer name (infected computer)
Navigate to the following location in registry of destination or infected computer

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon

Edit below two values in right pane:

Shell
Userinit

Change the two values to
Shell=explorer.exe
Userinit = c:\windows\system32\userinit.exe
close the Registry
Restart Infected computer.
You should be able to log on to computer. if it not work then go to back steps and just copy and overwrite the file userinit.exe from installation source.

May 17, 2010 | E-Machines eMachines Desktop PC

2 Answers

My administrator account is corrupt and i can not log into it, but luckily i have the guest account turned on but with this account i can not create a new account like an administrator one. so how do i...


Without using 3rd party pay-for tools, I would recommend locating the Windows CD that came with the machine. I would then boot to the CD, and use the Recovery Console option. When you get into the recovery console, you should be able to log in using the administrator password only. This doesn't load the Administrator profile, it just uses the password for permissions reasons. I would then navigate to the Documents and Settings folder (assuming this is XP) and rename the Administrator profile folder to something else. Once you rename this folder, restart the computer, log in as Administrator again, and Windows will create a new profile for the Administrator, and leave your old one alone. Once you're logged in, you can browse to the old profile and get your files and pictures back.

May 11, 2009 | E-Machines eMachines Desktop PC

1 Answer

My laptop has a password and i typed in the password that it should bet yet it isnt working, as soon as i turn the computer on it comes to a screen saying enter passowrd. My laptop is an acer travelmate...


Is this computer a member of a domain or just local?
If a domain member, contact your administrator to reset the password for you.

If local (or in a workgroup)
Log in as a local administrator, then you may be able to reset your password.

When logging in, type, Administrator as the user name and type in your password (if you remember). Try password as blank first if you haven't set a password. Default password is usually 12345

Once logged in:

Click Start, right-click My Computer, select Manage.
Under Computer Management --> Expand System Tools --> Local Users and Groups, the select Users folder.

Locate your user name on the right pane, right-click on your username, then select Set Password. Change your password.

Pls let me know if this solution worked for you.


~aj

Jun 21, 2008 | Acer PC Desktops

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