Question about Brother IntelliFAX 885MC Plain Paper Thermal transfer Fax

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Solid Blank Line

How do I fix a 1/2 inch solid veritical blank line? Toward the middle of the page- it is just blank. Print is all around it. I have traded out ink cartridges, but it did the same thing.

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This machine is a thermal transfer machine, doesn't use ink, but a thermal imaging roll (PC 301) The thermal print head may need a good cleaning with Isoprpynol. Locate the print head and use a cloth soaked in Isopropynol to thoroughly clean. There is probably years of burnt on material in the spot where the blank line is.

Posted on Feb 16, 2008

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If it's blank, is this on what you send/recieve?

Also if you print something like a status sheet, is it missing on those too? If so, your print head needs replacing.

If its on copies/sents you need to clean the scanner head.

Posted on Feb 16, 2008

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