Hi iv had my laptop for jus over 2 years now only started getting problems with it about 6 months ago iv been raging to comet because the extended warrenty is with them but they seem to think there is nothing wrong with my laptop it keeps turning itself off no errors or warnings have you got any solutions to help me would be most gratefull thanks paul
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Re: hp pavilion zd8000 just over 2 years old
Sounds like you are getting a supply line issue which is well known on these models. Pull the battery, Boot into BIOS, (F10 at the splash screen) And see if it will run for an extended period of time. Next if it does Boot into Safe mode and do the same..(This is F8).. Post back..
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Yes, the GPU is faulty. either replace the systemboard or reflow the GPU. Second option is cheaper and you can do it yourself. Check out www.bootmylaptop.com there's a link for a diy guide to fix that issue.
If the laptop battery is more than 3 - 4 years old then the battery could be worn out. Rechargeable batteries have a finite number of charge and discharge cycles and will lose their charge capacity over time, until they won't charge up at all. A new replacement battery will fix this problem.
The HP DV6815nr has a High end processor I think it sould be around 2.0 ghz.
I run a TL-64 and it is a 2.2 ghz.
The problem is the heat transfer and the best thing you can do is, keep the unit well ventelated.
The 6815 is not very old and should still be within warranty.
HP has had alot of problems with the 6000 and 9000 units, related to heat.
HP has offered a extened 1 year on top of the 1 year warranty. This means, if you purchased this unit 1 1/2 years ago, it still has 6 months of warranty ava.
Do yourself a favor and contact HP customer care and they will send you a Pre-Paid box for shipping back to the factory of repairs, at no cost to you.
The turn around time is 7 working days.
Don't waist time.. !!
First, if you just purchased the unit, you should have the problem fixed by HP under warranty.
HP offers a extended 1 year from the date of purchase. Thats 2 years on startup problems.
You are correct on the noise comming from the fan.
This will not go away and may get worse.
If the fan slows down or stops when needed, the CPU will go for a walk.
Email HP customer care and log your problem.
Make sure you have reg. your unit first.
Your cooling fan sounds to have went out,causing it to overheat and shut down.It also could be something in the fan stopping it from turning.Try cleaning it or blowing it out with it off.But it mostly sounds to have went out.
Ur laptop getting viruses.Better to install any Antivirus software and Scan once in a week.If u want audio drivers then go to this website www.hp.com.
There u click on chatting session and download the any drivers.