Question about Kenmore 31913 Progressive Direct Drive Bagged Upright Vacuum

1 Answer

Beater brush will not spin and head drops down without using foot release

My wife was vacuming the carpet and herard something pop. The beater brush was no longer spinning. There is pleanty of suction, no clogging, etc. Since there is no belt to replace I would think it would be obvious, but I don't have a repair manual. Also there is a second problem that has been happening for about one month that is inconvenient, but I don't know if is related: when I lift the vacume by the handle the weight of the head makes it drop down without pushing on the foot release.

Posted by on

  • 5 more comments 
  • Anonymous Feb 18, 2008

    I have inherited a Kenmore Progressive Direct Drive with True Hepa Filter. I can not find the replacement bags anywhere online. Does anyone have a solution? Thanks for you help!

  • Anonymous Mar 15, 2008

    The beater brush on our Kenmore, Progressive, Direct Drive system (modle 116.36933500) will not spin either. Plenty of suction and no other problems that we can see. We've checked the brush to ensure nothing is stuck/clogged and have pushed the reset button several times. No manual came with the system because it had been a floor display.

  • green_jeans Mar 16, 2008

    Kenmore Pogessive 400 (116 38912892) beater brush will not spin. Don't have manuals.

  • skatermom Apr 02, 2008

    the brushy won't spin. There was a smell and then the brush stopped. I thought maybe it was a belt but it doesn't look like there is one. I pushed the reset button but it doesn't actually go down and nothing has changed after trying to push it.

  • skatermom Apr 02, 2008

    Model number 116 35922500 on my kenmore progressive direct drive vacuum cleaner. The brush won't spin. I've tried to push the reset button but it doesn't go down and nothing changes with the brushes after trying.


  • mikey408 Apr 07, 2008

    The spring action on the foot switch does not work, the head drops as a result, and the self propel/brush is very sensitive. The model number is 116 31913100. (I was looking for a manual when I found this site, this is cool)

  • Anonymous Apr 29, 2008

    My beater/self-propelling part of the vacuum cleaner stopped working as well.  The switch is engaged, with the hose firmly in place, and seems clean.  (I can hear the click and see the switch move in.)  Nothing is wrapped around the beater to stop it from rotating.  Model 16.31912

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,673 Answers

You didn't provide the model number so couldn't look it uo, but sOme of the progressive uprights have a circuit breaker on, it will trip when something catches on the brush roll, push it to see if it will reset, if there isn't one, get me the model, it will start 116.*********

Posted on Feb 16, 2008

  • Richard M. Boothe
    Richard M. Boothe Sep 20, 2015

    I've got a Kenmore upright beltless Model 116-33923300. Same problem. A repair shop told me the base plate broke (no replacemet, Sears discontinued that part). A hinge pin the base held got loose (why it won't stay upright) and somehow messed up the switch that turns rotor/beater on or off. The shop reset the switch, but by the time I unloaded my vacuum at home the rotor did not work again. I'm asking Fixya what to do.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

The beater brush will no longer drive under a load on short pile carpet


Have you tried changing the height adjustment? There should be a knob or lever that allows you to adjust the height of the beater brush to accommodate different carpet lengths. Even with a new belt, the brush will not spin if the height is too low. Try adjusting it all the way up, then while it is running, adjust it down until there is some resistance. The beater brush should just barely scrape the top of your carpet.

Aug 30, 2015 | Riccar 8955 Upright Vacuum

2 Answers

Where is belt located on Hoover wind tunnel vacum. And how to replace it. My brushes are not spinning.


Its usually located underneath the body of the unit, turn it upside down and you should see the beater brush. You need to open the bottom cover to get at the brush and drive belt.

Mar 25, 2015 | Hoover U8126-900 Wind Tunnel Dual V...

2 Answers

When the head is down and the brush is engage for carpet use, the brush does not spin. At the same time there is a high pitch squeal that is heard. If I lift the handle up, lifting the head and the...


This sounds like a belt issue to me. The belt usually runs from a drive shaft to the rotating beater bar / brush. Both the drive shaft and beater bar / brush that are contact with the belt must be clean. Oils, etc. can interfere with the grip on the belt. If the belt is squealing for very long, the drive shaft can damage the belt. make sure you're using the correct belt - and have all the parts in their right places. Recheck your work and provide the vacuum make and model if you're unable to get it working properly.

Feb 24, 2015 | Vacuums

1 Answer

Brush roll won't turn only a few times


Shane:
Unplug the machine and lay it on it's back with the handle release in the release position (the vacuum head should be laying flat also). Remove the foot plate from the vacuum head. Manually turn the brush roll (called a beater bar). The beater bar should turn fairly easily and the belt should turn the motor armature shaft (now would be a good time to check the inside surface of the belt for grooves or damaged spots which would cause the armature shaft to slip on the belt). If the beater bar has too much resistance to your turning it, I would suspect that the bearings at each end of the beater bar are fouled with hair, carpet fibers and string. Remove the beater bar from the machine and manually spin the motor armature shaft (where the belt contacts the motor) to see that the motor armature shaft spins freely. Remove the bearings from the end of the beater bar (they won't come off easily so you may have to use a prying tool such as a screwdriver). Try to spin the bearings. If they are fouled, dribble some rubbing alcohol into the bearing (I use a spray bottle... it's much neater) and turn the bearings while keeping them soaked with alcohol until they spin freely without ratcheting. Drop some 30 weight engine oil into the bearings until they are saturated, then clean the outsides of the bearings with a clean rag (no alcohol) until the outsides of the bearings are completely dry and no oil drips out of them (don't want the oil to attract dirt). You'll probably need to replace the belt. Reassemble the machine and it should work for you.

Jun 07, 2013 | Oreck UPRO14T - Vacuum Upright Commercial...

1 Answer

I replaced my Bissell vacuum cleaner belt with a Bissell belt. I ordered it from them so I know it's the right one. I replaced it and the roller won't spin and the belt smells like it burning.


Beckiande485:

You will need to unplug the vacuum from the wall, lay it down so you can see the bottom of the vacuum head and remove the bottom plate (foot plate) Probably philllips head screws. pull up on the roller (called the beater bar). The beater bar will come straight up. Disconnect the belt and check the fittings at the ends of the beater bar... I'll bet that they don't spin easily (The fittings have roller bearings in them, and the roller bearings get gunked up with hair, carpet fibers and dirt). Pull the end fittings off of the roller and remove all of the hair and carpet fibers off of the end of the beater bar and the fittings and out of the bearings. Check to make sure that the roller bearings spin freely. If they do not spin freely, put some rubbing alcohol in the bearing (you can pour it onto the bearing and spin the bearing manually until it spins freely, or you can use a spray bottle with alcohol in it as I do. Once the bearing spin freely, dry them out so no alcohol remains in the bearing, then a drop or two of light machine oil (3 in 1 oil will do) in each bearing and spin the bearing again to distribute the oil. Now would be a good time to check for any clogs in the vacuum head where the hose connects, and check the hose for clogs. Reassemble the beater bar and reinstall it in the vacuum with a new belt, reinstall the foot plate.

Your machine should run like new.

Feb 15, 2013 | Bissell Vacuums

1 Answer

Vacuum doesnt pick up very well any more


Larry Kessler:

Unplug the vacuum and lay it down on the floor upside down on some newspaper. Remove the vacuum head foot plate with a Phillips head screwdriver. Remove the beater bar and belt by pulling straight up on the beater bar. Pull the end caps and bearings from the ends of the beater bar... it may take a two-grunt pull to remove them, or CAREFULLY use a screwdriver to pry them off. Remove the hair, carpet fibers and other gunk from the ends of the beater bar, bearings and end caps. Pour (or spray) alcohol on the bearings and spin them until they spin freely. Dry the bearings so there is no alcohol in them.
Put a few drops of light machine oil in the bearings, (3 in 1 oil will do), and spin the bearings to distribute the oil and ensure the bearings spin freely. Now would be a good time to check the vacuum head opening and the hose for clogs. Reassemble the end caps and bearings to the ends of the beater bar and reinstall the beater bar assembly (with a new belt) in the vacuum head. Reinstall the foot plate, and your machine should pick up fuzz balls the size of Michigan!

Feb 15, 2013 | Vacuums

1 Answer

It smells like it's burning when I vacum/what's wrong with it


Tammy May:

Unplug the machine and remove the foot plate (at the bottom of the vacuum head) and check the belt that drives the beater brush/bar. if the beater bar is hard to turn, pull the beater bar and belt out, check the inside circumference of the belt to see if the motor shaft has worn it down in one spot. If so, remove the two bearings (one at each end of the beater bar) and remove the hair, carpet fibers, strings and any other junk from the bearings and the ends of the beater bar. lubricate the bearings with oil (thin machine oil like 3 in 1 oil works best. roll the bearings with your hands until they spin freely. Now would be a good time to check the bottom of the foot plate where the dirt is vacuumed up. check the hole in the middle of the foot plate and check the hose for clogs if the hole and foot plate hole are clear, reassemble the bearings on the beater bar and install the beater bar (with a new belt) and reinstall the foot plate. The machine should run well for you.

Jan 19, 2013 | Eureka Vacuums

1 Answer

Have a dyson vacum and the beater bar stopped working. How do you fix the beater bar.


Hi its Darran at Dyson.

Check that the brush control dial is in the centre position when upright and then moves forward when the head is released. If the brush bar is still not spinning when switched on in the vacuuming position, check the base for blockages and remove any threads or hairs from the brush bar as outlined in your user guide or on our website.

If you are still having difficulties, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Jan 21, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Beater brush won't spin but belt is intact and ok. Brush is clean and spins freely by hand.


For your beater brush to spin, you have to meet two conditions:
1) the vacuum cleaner has to be reclined (put your foot on the front and pull back on the handle).
2) The clutch actuator (the dial where you switch between BEAR FLOORS and CARPETS needs to be set to CARPETS).

If the brushbar/beater bar still doesn't spin after that, call the Dyson helpline, they will assist you. If you are saying that the brushbar isn't spinning because it is not picking up any dirt, you may have a loose internal hose, a blockage in the machine or the bristles on the brushbar are worn. Call the Dyson helpline for assistance.

Jul 11, 2009 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Beater bar not engaging,


The belt is in tact, but the beater bar will not rotate

Jan 25, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...

Not finding what you are looking for?
Kenmore 31913 Progressive Direct Drive Bagged Upright Vacuum Logo

512 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Vacuums Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18333 Answers

Roger Potts

Level 3 Expert

694 Answers

kakima

Level 3 Expert

98816 Answers

Are you a Kenmore Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...