Question about Kenmore 31913 Progressive Direct Drive Bagged Upright Vacuum

1 Answer

Beater brush will not spin and head drops down without using foot release

My wife was vacuming the carpet and herard something pop. The beater brush was no longer spinning. There is pleanty of suction, no clogging, etc. Since there is no belt to replace I would think it would be obvious, but I don't have a repair manual. Also there is a second problem that has been happening for about one month that is inconvenient, but I don't know if is related: when I lift the vacume by the handle the weight of the head makes it drop down without pushing on the foot release.

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  • Anonymous Feb 18, 2008

    I have inherited a Kenmore Progressive Direct Drive with True Hepa Filter. I can not find the replacement bags anywhere online. Does anyone have a solution? Thanks for you help!

  • Anonymous Mar 15, 2008

    The beater brush on our Kenmore, Progressive, Direct Drive system (modle 116.36933500) will not spin either. Plenty of suction and no other problems that we can see. We've checked the brush to ensure nothing is stuck/clogged and have pushed the reset button several times. No manual came with the system because it had been a floor display.

  • green_jeans Mar 16, 2008

    Kenmore Pogessive 400 (116 38912892) beater brush will not spin. Don't have manuals.

  • skatermom Apr 02, 2008

    the brushy won't spin. There was a smell and then the brush stopped. I thought maybe it was a belt but it doesn't look like there is one. I pushed the reset button but it doesn't actually go down and nothing has changed after trying to push it.

  • skatermom Apr 02, 2008

    Model number 116 35922500 on my kenmore progressive direct drive vacuum cleaner. The brush won't spin. I've tried to push the reset button but it doesn't go down and nothing changes with the brushes after trying.


  • mikey408 Apr 07, 2008

    The spring action on the foot switch does not work, the head drops as a result, and the self propel/brush is very sensitive. The model number is 116 31913100. (I was looking for a manual when I found this site, this is cool)

  • Anonymous Apr 29, 2008

    My beater/self-propelling part of the vacuum cleaner stopped working as well.  The switch is engaged, with the hose firmly in place, and seems clean.  (I can hear the click and see the switch move in.)  Nothing is wrapped around the beater to stop it from rotating.  Model 16.31912

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  • Master
  • 1,673 Answers

You didn't provide the model number so couldn't look it uo, but sOme of the progressive uprights have a circuit breaker on, it will trip when something catches on the brush roll, push it to see if it will reset, if there isn't one, get me the model, it will start 116.*********

Posted on Feb 16, 2008

  • Richard M. Boothe
    Richard M. Boothe Sep 20, 2015

    I've got a Kenmore upright beltless Model 116-33923300. Same problem. A repair shop told me the base plate broke (no replacemet, Sears discontinued that part). A hinge pin the base held got loose (why it won't stay upright) and somehow messed up the switch that turns rotor/beater on or off. The shop reset the switch, but by the time I unloaded my vacuum at home the rotor did not work again. I'm asking Fixya what to do.

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