Beater brush will not spin and head drops down without using foot release
My wife was vacuming the carpet and herard something pop. The beater brush was no longer spinning. There is pleanty of suction, no clogging, etc. Since there is no belt to replace I would think it would be obvious, but I don't have a repair manual. Also there is a second problem that has been happening for about one month that is inconvenient, but I don't know if is related: when I lift the vacume by the handle the weight of the head makes it drop down without pushing on the foot release.
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Re: beater brush will not spin and head drops down...
You didn't provide the model number so couldn't look it uo, but sOme of the progressive uprights have a circuit breaker on, it will trip when something catches on the brush roll, push it to see if it will reset, if there isn't one, get me the model, it will start 116.*********
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Have you tried changing the height adjustment? There should be a knob or lever that allows you to adjust the height of the beater brush to accommodate different carpet lengths. Even with a new belt, the brush will not spin if the height is too low. Try adjusting it all the way up, then while it is running, adjust it down until there is some resistance. The beater brush should just barely scrape the top of your carpet.
Have you looked at the roller's ends where it's hooked in to the holes at the sides? Sometimes there is a large amount of dog hair, yard, thread or other material clogging the works and not letting the bar rotate. Use a pair of needle-nose pliers, trashable tweezers or sharp knife to cut/pull offending material from around/inside the beater-brush bar.
Most likely place is in the tube leading up from behind the beater bar. While unplugged, remove beater bar & belt & check.
If you have a strong shop vac, remove beater bar, belt, and bag, applying suction to the tube in back of the beater bar will many times dislodge the clog with little effort, sometimes though it will take some fishing around with a stiff piece of coathanger wire or similar.
Normally when you can apply suction with the shop vac to the tube in back of the beater bar & feel suction at the tube were the bag connects, you know you've got it all and you should be unclogged. Put it back together and you should be ready to roll.
If the brush won't spin at all, it's either the drive belt or the roller beater brush is clogged. Pet hair can quickly clog a vacuum. Turn the unit over and see if the brush will rotate by hand. If yes, it's probably the belt. Also look for debris and clear as much out as possible. You may have to remove the bottom plate and clean the bottom of the unit out. If you do have to go that far, it would be best to replace the drive belt and thoroughly clean the vacuum.
you still have a clog in there something is keeping the brushes from spinning. Be sure to remove any hair/string etc twisted around the brushes. Make sure the belt hasn't slipped off the metal pin behind the brushes, this is what creates the rotation. The brushes have a hard plastic molding on each end that fit into the sides of the vacuum. Make sure you have these on the right way or they will strip out and you have to replace the housing and the brushes. Have you cleared any blockages from the feed behind the brushes? Be sure to take the hose and extend it out and run a broom handle or something down it to be sure you do not have something lodged in there. Good luck .. if you need more detail post back. These can be rebuilt if needed, hopefully it is just something lodged further down the suction canal.