I have a sansa Sandisk 2 GB mp3 player with FM tuner & voice recording features. lately when i plug in the mp3 player in the system, my system does not detect it. I am unable to upload any songs on it either. Kindly help me with this problem..
1. I assume you are using a USB Port to connect the device? --Yes - Continue - If No, please specify connection method
2. Does using another USB Port on the PC make any difference? --No - Continue - If Yes, that port on the PC is not functioning.
3. Are other USB devices that you plug into the PC detected? --Yes - Continue - If No - the USB system on the PC is not functioning - upgrading or reinstalling the driver might work if it is not a hardware malfunction.
4. Did you install any type of driver for the Sandisk mp3 player? --No- Continue - If Yes - uninstall and reinstall the driver.
5. Do you have another USB cable to try with the device? -- If No, try another PC.
CL23
Was this solution helpful? Show your Appreciation by rating it: