Question about Whirlpool Duet GHW9150P Front Load Washer

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F-21 error, washer not draining

My Whirlpool Duet Sport washer wll not drain. It gives an F-21 message. I checked the back drainage hose and it seems clear. I believe I hear something rattling within machine - perhaps kids hair pins somehow got stuck. Checked the filter and it was clear as well, is there anywhere else something could have gotten stuck?

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  • Tyffica Mar 04, 2008

    I have the same problem too ??

    My medium load went half way through a cycle and flashed an "F-1" error

    I tried everything ....from unplugging the unit for awhile ...trying all other washing modes ...and nothing :(

    Now...it is flashing "F-21" ??? after being unplugged for a few days

    *repair person is coming out Friday .....the washer is 7 months young

  • hawkcc Mar 19, 2008

    i have tried all that you suggest and all the lights work the beeps work the machine apears to be ready to go but does not go

  • sadmom Mar 29, 2008

    I'M HAVING THE SAME PROBLEM, F-21 ERROR. I HAVE TO UNPLUG AND SOMETIMES START OVER SEVERAL TIMES BEFORE IT'LL COMPLETELY DRAIN.

    THIS IS AWFUL...PAY SO MUCH, THINK YOUR DOING A GOOD THING TO HELP SAVE WATER AND SUCH. I COULD HAVE BOUGHT 2 CHEAPER WASHERS FOR THIS PRICE AND PROBABLY HAD BETTER LUCK!!!

  • drosmand7 Apr 14, 2008

    Yea I've got the same problem, I've tried unplugging it for 30 seconds...still no luck..

    Waiting for a loner here..

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I have had this code three separate times. The first time service man came and cleaned out the filter. This is behind the lower front panel and can be removed by hand. The cartridge style filter is located at the pump in the lower right of the unit. Have something available to catch the draining water as you loosen the filter. The second time I received this code I found a blockage in the drain hose at its bend. The third time no hose blockage, no filter clogging, but the pump impeller was jammed by an elastic strap that had made it through the filter. I removed it through the supply side of the pump seen after filter is removed.

Posted on Aug 13, 2009

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F- 21 is an error code for a communications error between the touchpad and the ccu (main computer) check that all leds light up when selected . if so disconnect power from machine for 30 secs. try again. still a problem? check wiring for loose connections. have also seen this once with drain pump not plugger in. basically you have to find out what unit is not talking to the ccu. as for the noise when you remove "filter" the hole to the right is the impellar see if something in there. it is safe to seperate the two halves of the pump and reassemble.

Posted on Feb 16, 2008

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SOURCE: Whirlpool Duet Sport Washer will not drain - F-21 error

Just had the exact same problem. Front panel screws hard to get at, (unit stacked) but used univeral on ratchet. Wow, how easy compared to our old stacking GE unit. Word of advice, unscrew the drain plug slowly. We had a LOT of water, and used a heavy duty garbage bag held around the drain to "catch" the water. Worked great-no wet towel mess. Thanks

Posted on Jun 08, 2008

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Need manual for whirlpool front load sport duet model wfw8600sr00


F-21=LONG DRAIN If the drain time exceeds 8 minutes the water valves shut down. After 4 mins the Sd(slow drain) error will be displayed, 4 mins later the F/21 error code will be displayed.
Press PAUSE/CANCEL 2 times to clear display
Probable cause/Proceedure
Drain hose plugged / kinked
Unplug washer/disconnect power
Check electrical connections to pump and make sure pump runs, check drain pump filter for strings,sand etc., plug in washer. If this don't work dismantle pump carefully to check if anything is clogging it. If the electrical side of pump is faulty this can easily be replaced, it is normally not repaired.
Washer parts can be found on this site.
www.youtube.com/watch?v=2abTptUYXH8

Mar 04, 2013 | Washing Machines

1 Answer

Error 21 was on washer, we cleaned out drain then started washer it appeared to be working, but then error message 21 came on again. It is very late so tomorrow morning we will open drain again.


Hello, it can only be dirty filtersomething in the pump drain line blocked up or failed pump. I would check the filter again and if its clean put the drain hose in a bucket see if it drains but chances are you will need a new drain pump. hope this helps please rate my answer thanks

Jun 08, 2011 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

My duet front load washer has an F21 code. The washer does not drain. The manual says to check the drainage hose for a clog. I disconnected it and water runs freely through it. I'm still getting the...


Have you checked the filter, hose, and plumbing where drain hose goes to?

If you have and none of these are blocked then you have a faulty drain pump which will need replacing

Jan 27, 2011 | Whirlpool Duet WFW9550 Washer

1 Answer

Hi, my name is Uwe Gemba. Our duet sport Ht is not draining the water out. error F-21.


"F21" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.


If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.
(Courtesy JSRock)

Thanks for using FixYa

Dec 21, 2010 | Whirlpool Duet Sport HT WFW8400TE Washer

2 Answers

My whirlpool washer duet sport is not draining water out and displays error code f-21


Hi


Thanks for using FixYa. Error F21 indicates long drain, this error occurs when the drain time exceeds 8 minutes. To resolve this check the drain hose and make sure it is not kinked with any foreign particles; also clean the drain pump filter for any clogs. Also check if the pump is running fine. If still the issue is not resolved after all this then you might have to replace the pump. Please do rate the solution if the issue is resolved or post a comment for further assistance.


Thanks

Rylee

Sep 04, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Code reading f 21, whirlpool, front loader, washer, duet sport


If the drain time exceeds 8 minutes the water valves turn off.
NOTES:After 4 minutes the “Sd” error will be displayed, then
4 minutes later the “F/21” error code will be displayed. Press
PAUSE/CANCEL two times to clear the display.

Possible Causes/Procedure
1. Check the drain hose and make sure it is not plugged or
kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure
the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.

Mar 03, 2010 | Whirlpool Washing Machines

2 Answers

I have a duet washer that on the display is flashing F-21 what does this mean?


“F21” on display (Drain Problem)
Select PAUSE/CANCEL twice to cancel the cycle. Unplug
washer or disconnect power.
Check the following:
Is the drain hose kinked?
Is the drain hose frozen?
Is the drain hose clogged?
Is the drain hose more than 96" (2.4 m) above the floor?

Feb 13, 2010 | Whirlpool Duet Sport HT WFW8400TE Washer

1 Answer

My whirlpool duet sport washer flashes f-21 what does this mean


"F21" is a Long Drain error code. This indicates that you have an obstruction in the drainage system. More than likely you probably have a clog in the drain pump. The following link explains:

http://www.fixya.com/support/r1484065-f21_error_code_whirlpool_duet_kenmore

Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris can commonly clog in this area as well causing the drain cycle to fail.

If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.

NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced.

Sep 15, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Water not draing, F-21 warning flashing. Whirlpool duet


"F21" is a Long Drain error code. This indicates that you have an obstruction in the drainage system. More than likely you probably have a clog in the drain pump. The following link explains:

http://www.fixya.com/support/r1484065-f21_error_code_whirlpool_duet_kenmore

Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris can commonly clog in this area as well causing the drain cycle to fail.

If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.

NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appar until the pump is replaced.

Aug 28, 2009 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

Whirlpool Duet Sport Front loading washer and dryer with error code


An easy Fix. Take off the kick panel, 3 screws 1/4 inch. Make sure you have a shop vac ready or a lot of towels as there will be some water. Always disconnect power to washer and dryer, and turn off water to washer. Your filter most likely is clogged with change, screws, lint, and other household stuff that we leave in our pockets! Unscrew the cap on the filter, easy to find, since you have the kick panel off! Take everything out of the filter. Take your shop vac and **** out remaining stuff in hose. Also, **** up any water that has leaked in and around the washer. Screw the cap back on hand tight, put the kick panel back on, turn your water back on, plug it in and there you go! Maybe takes an hour and saves you a repair bill. If you are not comfortable with this procedure then call a maintenance person that is qualified. 775f844.jpg

Dec 26, 2007 | Whirlpool Duet GHW9150P Front Load Washer

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