Question about Whirlpool Duet GHW9150P Front Load Washer
My Whirlpool Duet Sport washer wll not drain. It gives an F-21 message. I checked the back drainage hose and it seems clear. I believe I hear something rattling within machine - perhaps kids hair pins somehow got stuck. Checked the filter and it was clear as well, is there anywhere else something could have gotten stuck?
I have had this code three separate times. The first time service man came and cleaned out the filter. This is behind the lower front panel and can be removed by hand. The cartridge style filter is located at the pump in the lower right of the unit. Have something available to catch the draining water as you loosen the filter. The second time I received this code I found a blockage in the drain hose at its bend. The third time no hose blockage, no filter clogging, but the pump impeller was jammed by an elastic strap that had made it through the filter. I removed it through the supply side of the pump seen after filter is removed.
Posted on Aug 13, 2009
F- 21 is an error code for a communications error between the touchpad and the ccu (main computer) check that all leds light up when selected . if so disconnect power from machine for 30 secs. try again. still a problem? check wiring for loose connections. have also seen this once with drain pump not plugger in. basically you have to find out what unit is not talking to the ccu. as for the noise when you remove "filter" the hole to the right is the impellar see if something in there. it is safe to seperate the two halves of the pump and reassemble.
Posted on Feb 16, 2008
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
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click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Just had the exact same problem. Front panel screws hard to get at, (unit stacked) but used univeral on ratchet. Wow, how easy compared to our old stacking GE unit. Word of advice, unscrew the drain plug slowly. We had a LOT of water, and used a heavy duty garbage bag held around the drain to "catch" the water. Worked great-no wet towel mess. Thanks
Posted on Jun 08, 2008
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