Question about Philips DVDR985 DVD Recorder

2 Answers

DVD caught inside machine

My Philips DVD player will not eject the DVD and I don't know how to get it out.

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  • LLL2 Feb 18, 2008

    Last night my husband hit the top of the machine and the DVD door opened and the DVD came out, we think the door was stuck. Thanks for the tip. We are struggling a little with keeping the door closed but he thinks he can solve that.

  • maxi4049 Oct 21, 2008

    MY TAPE WAS PUT IN UP SIDE DOWN AND CAN'T OPEN THE DOOR TO FIX THE PROBLEM. IT WON'T EJECT

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2 Answers

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  • Master
  • 6,966 Answers

Hi,

Other than opening the unit and manually working the mechanism to extract the disc, the only possible way is to give the unit a solid tap/whack at the top cover central relative to the position of the disc itself. tough this may sound not so technical, this is based on the assumption that somehow the mechanical portion of your unit is defective or simply stuck.

If your concern has not been corrected after completion of the above procedures, then obviously, the unit must be opened up.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FIXYA.

Posted on Feb 15, 2008

  • Louie  Role
    Louie Role Feb 19, 2008

    Glad to be of assistance and appreciate the rating.

    Though I agree with sharcnet in principle, the initial recommendation was based on the presumption that as of the moment, all you need was to remove the stuck disc.

    As to be noted, my opening statement was to open the unit (and of course have a look & see). Further I qualified my suggestion as un-technical and hence forwarded it as an immediate but not a long term solution.

    Nonetheless, I likewise thank sharcnet for sharing his personal view.


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  • Master
  • 2,124 Answers

When a DVD won't eject, the most common problem is that the belt that operates the eject mechanism is slipping and not allowing it to eject the DVD. This can be fixed by either using a re-grip solution on the belt or having the belt replaced. With the cover off (be careful not to touch anything live with power) try to find the motor and belt which operates the DVD loading & eject mechanism. Try moving the belt pulley with your finger to give it a little help and see if it continues on with the operation. If it does, the belt is probably slipping. It takes more effort on the belt & pulley during an eject sequence rather than the a load sequence, so it may load fine but have trouble ejecting. Gravity and the weight of the DVD is why you may not have this problem during a load sequence.
Let me know what you find and we'll go from there.

Good luck,
- Jim

Posted on Feb 15, 2008

  • SHARCNET-USA
    SHARCNET-USA Feb 18, 2008

    While that might get the disc out on occasion, it's not a practical, guranteed or long-term solution, especially if its mounted in an entertainment rack. I would also worry about long-term effects on the mechanics with continued "whacks".



    The proper long-term solution is to find out what's causing the problem. If it happened once, it will most likely happen again.



    I wouldn't want to own something where I'd have to keep hitting it to make it work.



    Good luck!



    - Jim

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