Question about HP Photosmart C6180 All-In-One InkJet Printer

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Hpqthb08.exe and HPQDocViewer.exe error messages

HP C6180 all in one, running on XP Media ... Photosmart premier will not open and gives common language runtime debugging services error message hpqthb08.exe, and Document viewer will not open giving common language runtime debugging services error message HPQDocViewer.exe. Have been onto HP who said it could be a problem in the skins folders and directed me to a webpage - but it did not solve the problems ... any ideas? please

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  • rory_huggard Feb 16, 2008

    Hi Rafique,

    have got McAfee total protection and Adaware 2007 on my system, have run them both repeatedly, uninstalled and re-installed all the HP software several times - but all to no avail ??? .... but thanks anyway ....rjh

  • Anonymous Mar 25, 2008

    Same problem .... when my computer starts up ......message box

    hpqthb08.exe Common Language Runtime Debugging Service.....

    do not have valid jit debugging...........



    HELP!!!!!!!!!!!!!!!!!!

  • bkelly66 Jan 16, 2009

    Same problem with my HP D5160 printer.

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  • 406 Answers

Make your system virus and spy ware free. Then unistall all the softwware you needed from HP CD or Web site. Hope this will solve your problem.

Posted on Feb 15, 2008

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HP Photosmart Premier starts up at each boot up.


You can remove it from your start up menu by clicking start>run and type msconfig and press enter. click the start up tab and find hpqthb08.exe and uncheck the box next to it then click apply on the bottom of the window. That should fixya! :)

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From a run box (click Start > type run in start search) type the following command:

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Hpqthb08.exe and HPQDocViewer.exe error messages


****, since you have been having many issues, I guess that your windows is corrupted.

The best way to proced is to install a clean copy of Windows, install all of services packs and updates and then install the HP software and test the printer.

I know this is a lot of work, but it probably will solve this and many other problem that you are experiencing.

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First we need to know the operating system installed in the computer.

If you are using XP. Then perform the steps given in the webpage.

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c00516936&cc=us&lc=en&dlc=en

If the issue still persists then search for the file hpqscnvw.exe(scanning file) and then try to scan from there.

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Close the Digital Imaging Monitor.
◄ Start or restart the services :
1. HP Cue Device Discovery.
2. HP Net Device Discovery.
3. HPQCS08.
◄ Run Digital Imaging Monitor.
◄ Wait for a Minute, if the configuration screen appears it is done else refresh the HP Cue Device Discovery
◄ Restart the Printer
◄ 99% chances of resolution and in the other cases a proper uninstall and reinstall is needed
************************************************************************
If the issue still remains then :;
Added the files to the firewall exception list
C:\program files\HP\digital imaging\bin\hpiscnapp.exe (version 10 software )
•C:\program files\HP\digital imaging\bin\hpqscnvw.exe (other than version 10 software
•C:\program files\HP\digital imaging\bin\hpqste08.exe
•C:\windows\system32\hpzipm12.exe
•C:\windows\system32\hpzinw12.exe
•C:\program files\HP\digital imaging\bin\hpqtra08.exe
•C:\program files\HP\digital imaging\bin\hpqthb08.exe
i. 68: dhcp client
ii. 80: web server
iii. 137:UDP Port 137 netbios-ns (UDP)
iv. 139: netbios-Session (TCP),
v. 161: snmp. (UDP)
vi. 427: srvloc. (UDP)
vii. 5353: mDNS
viii. 9100: pcl/pjl print.
ix. 9101: debugging tcp recv/send
x. 9102: debugging tcp send
xi. 9103: debugging udp recv/send
xii. 9110: echo
xiii. 9220: generic gateway (scanning, pml).
xiv. 9290: scan.
xv. 9280: generic gateway
xvi. 2500: scan.

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1 Answer

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click start, click on network, when you see the printer on the network, right click the printer and copy the IP address shown there.

click start, click on printers, right click the printer, click on properties, past the ip address into the location bar, then clikc on ports and make sure the correct IP address is check marked, if not add the corrent one using the add port button,

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3 Answers

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hi friend

ur printr driver cd is corrpeted u have to need a new driver cd downlod driver form link & make a new cd
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&cc=us&dlc=en&product=1153494&lang=en&

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