Question about HP Officejet J5780 All-In-One InkJet Printer

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The HP OfficeJet J5780 All In One SCANNER Problem

Basically I have installed everything Exactly how HP say it should be done, I can print and eveything exept I cannot scan.
This is really bugging me and the reason I bought this all in one is for the scanner..
Any help?

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  • saganic0 Feb 15, 2008

    Well, I go to the Support Center, and click on scan and it says: No Scanner found.
    Also when I go into the other apps and try to scan they say select a source and give a drop down menu, but there are no sources to select. :S

  • saganic0 Feb 15, 2008

    Nope, I have re-installed several times, this does not help.
    Any more Solutions or Workarounds?
    Like for example a different scanner driver that I can use through the Add Hardware wizard?
    I dont usually ask for help. Im usually the one solving. =]
    Thanks again

  • saganic0 Feb 15, 2008

    Dont worry about it anymore, I have taken it back and bought a Lexmark (: They're awesome..

  • Anonymous May 19, 2008

    All features work except scan. Reinstalled, but no scan.

  • jenn529 Jul 03, 2008

    Says not insalled properly but have reinstalled to no avail.

  • amyswilliams Nov 17, 2008

    Scanner not working.

  • crystalejens Apr 20, 2009

    My first time scanning something on this printer/fax/scanner I bought last summer. When I push "scan" of "scan to", my scanner says to refer to the device documentation for troubleshooting. ???? I'm sure I've misplaced my device documentationa and I don't know what troubleshooting means.

    NITIN BABBAR May 11, 2010

    can u detail ur problem,what error message u r getting etc?,it will help n the problem will be easy to solve

    thnx N



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My HP Officejet J5780 all-in-one does not work. Wat can I do?

Posted on Sep 30, 2010

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It means that te software for the scanner is not properly installed or corrupted,reinstalling the software will solve
thnx N

Posted on Feb 15, 2008


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1 Answer

I have installed the software et, I can print but cannot scan.

Common printing and scanning solution for Officejet j5780 -Printing Solutions -Scanning Solutions if the links will not help please give more details on the problem.

Sep 05, 2010 | HP Officejet J5780 All-In-One InkJet...



To get the scanner working this is what you should do. First, do not install the software for Officejet All-in-one J5780. Instead of this, install HP Officejet All-in-one J5700, you can get it from the HP website. I do not know why but this software makes the scanner work. You can then install J5780 which will delete some of the old files but will keep the scan file on.

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Sorry no solution but I have exactly the same problem. I have tried everything mentioned in the on-line solutions. Is this problem fixable or is a service required? Thanks to anyone who can help.

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HP Officejet J5780: Cannot scan, copy, or fax from my computer.

Kindly install the scanner software for printer the driver software cd just re install it will install the scanner software and make sure in device manger there is not other usb device listed if it is there just remove it. And refresh it in will automatically install the driver.

Nov 12, 2009 | HP Officejet J5780 All-In-One InkJet...

1 Answer

HP Officejet J5780 scanner communication error

I had this problem too, and after a while just gave up on the uesless HP interface, and went to the simple but efficient Windows Fax and Scan program on the Start>Programs menu.

Jul 09, 2009 | HP Officejet J5780 All-In-One InkJet...

1 Answer

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go to and download a new driver of your scaner for xp

Jul 03, 2009 | HP Officejet J5780 All-In-One InkJet...

1 Answer

HP J5780 - Using scanner with print server

no, print server is just that, print server is only good for printing. I don't know if there are a device you can use for all-in -one office machine. I am looking for one myself.

May 29, 2009 | HP Officejet J5780 All-In-One InkJet...

1 Answer

I lost the CD for instalation and now I cannot use the device HP officejet J5780 except printer, what can I done

If you do not have the software, you need to download the software fromthe following location:

HP Officejet J5780 All-in-One Printer

Chose 'software and drivers' link on page above.
Chose operative system and follow instructions to download the printer driver.
After downloading is finished, unplug the printer USB and run the software that you downloaded.
The software installer will tell you when to connect USB.

Mar 14, 2009 | HP Officejet J5780 All-In-One InkJet...

1 Answer

HP J5780 - Using scanner with print server

yes. this printer can be use for wirelss connection, so it can be use with wired jetdirect. however, you are going to need the web jetadmin from hp in order to reconfigure the IP address for the jetdirect.
you can download a copy form

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3 Answers

Mirror imaging

This is most likely a printer driver setting. When going to print, check the printer driver settings and make sure you are not set to something like "backprint film" or "T-shirt transfer" paper. Basically, any setting that would logically reverse the image.

May 21, 2008 | HP Officejet J5780 All-In-One InkJet...

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