Question about Dell 3000cn Laser Printer

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Coloured dots There are dots of all four colors on any page I print in colour. When printing in black and white there are black dots only. Have done all of dell's online solution (remove, clean and shake each cartridge). Also the drum cartridge is fairly new so I don't think it is that (but i might be wrong). Any advice would be greatly appreciated.

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  • Randy1980 Jun 15, 2008

    I am having the exact same problem. I have had my Dell 3000 laser printer for about three years and just replaced the color cartridges. I am getting the single black dot on black only documents and getting four dots (black , cyan, magenta and yellow) on pages in color.

    I tried removing and replacing the cartriges but it had no effect.

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Maintenance - BTR Adj - Plain 1 - 5 to 8

Posted on Oct 14, 2008

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