Question about HP Pavilion dv6000z Notebook
Thank you so much for your reply. I wish I knew more about computers, and I hope you understand why I need your help. I am a 24 hour caregiver and am not paid for my work, so any help I can get is appreciated very much. I think all I need is to find out how to contact Toshiba. Their 800 number and website is not user friendly if you know what I mean. I only need a new recovery disk and am willing to drive thousands of miles if that's what it takes to find one. So if you or anyone could please point me in the right direction I would be on my way to the first step in solving this problem with my laptop. It's not for me it's for my daughter Shelly. She has Williams Syndrome and is desperate for her laptop to be fixed with any kind of operating system.
Posted on Aug 30, 2008
"recovery disk creator" is a program that is used for creating recovery CDs for computer. One of the companies that make this program is Soft Thinks. You can try asking Toshiba for a new recovery disk. Their policy change from country to country, I do not know if it will came for free or you will have to purchase the recovery disks from Toshiba. In any case, if the files in the recovery partitions are still intact you should be able to do a complete system recovery at any time. In this case doing a complete system restore from your recovery partition will bring back the program. On many Toshiba laptops you have to press F11 when it prompts you at startup. Bear in mind that if you choose this solution, it will wipe your drive clean and re-install the OS.
hope this helps
Posted on Feb 15, 2008
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Please go into my conputer and check whether u have a recovery partition or not..... If you have... restart your system and tap on F11..... go to recovery partition... U'l get a pop up to create recovery cd's.... Plz create the cd's once u get the pop up
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