Check the dell website for support and drivers for your computer. go to www.dell.com and put your service tag into the proper section.
You either have the wrong driver for your network card or the network card is not functioning. You need to be sure the card is seated properly in the card slot first.
Chedk the device manager to see if the network card is recongnized. Go to your My Computer icon, right click and go to properties and then the hardware tab.
Look under network cards and see if you card is visible and if the driver is loaded for this card. If the card is there, try to download an updated driver for your network card.
I hope that you find this information helpful, if so, please leave feedback for me.
Thank You,
Brian .
USB connection
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