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Sirius sportster sp-tk1, always displays "acquiring signal"

Display always says "acquiring signal". Receiving 7-10 bars of signal strength when I check "antenna aiming" function. Happens identically when plugged into both home and car docking stations.

Yes I have the exact same problem, I live In Mastic Beach , Long Island New York. walshopt@optonline.net email me ??????

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  • cathylane Jul 07, 2008

    I have same problem. Radio Shack looked at and said antenna not problem (antenna working). Believe refund fund is due as unit is completely useless....Should this be reported to Better Business Bureau?



    Gerri Petry

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Send it back. I hit 13 months exactly and the rep still wrote it up under the 1yr policy. I still have to put a new one in to replace what in this case was a SC-C1 tuner. A pattern likes this makes me want to sell my stock :(. You can't let customers be driven away by stuff. Most can't, or won't, roll sleeves up to fix. They'll just leave.

Posted on Feb 18, 2011

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I have a Starmate ST1r. I tried the freezer trick but that didn't work. I suddenly got an idea. I figured if I rapped it in a dry bath towel, it might overheat and reset itself,(like the old Xbox 360 trick.) After 25 minutes of being rapped in the towel, it comes on everytime. Give it a try!!! What do you have to lose at this point???

Posted on Sep 11, 2010

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Hi guys!! I am a sirius satellite radio employee and unfortunately, when this happens (usually when the receiver is about 2 years old) the radio is pretty much shot. It is a common problem with the older sportster models, but not so much with the newer one. As the receivers are probably more than a year old, they are now out of warranty and the only resolution is to call us at sirius and say you want to cancel the subscription on the radio. When cancellation is imminent, we will offer to send you a replacement (although it will be a different unit not compatible with you current docking stations) at no cost to you. Sometimes an antenna replacement will actually stop the problem, but it will happen again very shortly afterward, and thus it is only a temp fix to a permanent problem. Hope this helps you out!!

Posted on Feb 20, 2008

Okay, here is the weirdest solution possible but so far it has allowed my "acquiring signal" Sirius sporster (3years old) to continue working day by day. Each morning, before I go to work, I put my radio in the freezer for 20 minutes. It will then work for that day - I take it into the office so it won't get hot while I am at work. Now, after two calls to Sirius "buy a new radio" and one suggestion that it should not stay in the car all day, I have gotten it to work again.

Posted on Aug 13, 2008

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1 Answer

Same problems here also, had sp-1 for 4 yrs no probs at all! I even have a brand new antenna, needed to be replaced any way, thought that would fix problem (ACQUIRING SIGNAL) No luck ,why does everything...


Go to XM, I did. But first, call Sirius and ask them to 'refresh' your receiver. Leave unit on channel 1 for 30 minutes and see if problem go away. Make sure to turn off and on with pushbutton on unit - not remote, and do not just diesconnect power..

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Let me save you $30.00. A new antenna will not help, nor will cleaning the contacts. I just did both of those and it did not help. I have mine in the freezer right now cooling it down. Sirius told me that I should not leave it in the car because it gets to hot. They told me to buy another unit....

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Sirius does not stand behind their products, There is no out of warranty repair for their radios,  and they do not offer sites for repair. Seems  like this is a definite problem with this model. Their solution is to buy a new radio,(with all the new-docking,boombox etc) accessories. also they charge $75.00 to change to the new radio.I liked my sportster 1 because of the FM modulator. It just had to be centrally located and all the radios in my home picked it up(no docking) the new radios require $50.00 docking stations for each stereo location and radio location, unless you bring a boombox everywhere, and the sound isn't the same.    I feel there should be a class action lawsuit against Sirius for these reasons and I might look into it. What do all you think?

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