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No ring out when line switched.

My Panasonic KX-TCD951EB will not ring out for an incoming call after i moved it to another land line in my home (different number). If i re connect it back to the original line everything is fine. What's causing this problem, i don't want to buy a new phone just re locate it to my office line.
Many thanks in advance,
Alan

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Do you have the jack wired for two lines, if so is your phone a two line set and does it have a 4 conductor cord plugged into the wall jack and also into the correct jack on the back of the phone? If the calling party hears a ring but your instrument doesn't ring it means that the line is open to that phone. Thank you. Jer

Posted on Feb 17, 2008

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It could be that the line that you are connecting to is not the number that you think it is. call someone that has caller id and make sure that is the number you think it is. Do other phones ring when connected to that jack?

Posted on Feb 17, 2008

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