Question about HP OfficeJet V40 All-In-One InkJet Printer

2 Answers

H P Director not working

I have a H P V 40. Recently, I upgraded my computer and installed IE7. After this, I tried to install V 40 Director. I have the original CD with me. Once I try to install it, only redris scanner software get installed. the director is not getting installed. So, I cannot send faxes from my computer any more. I tried updating the driver from H P site. This also did not solve the problem. If I go the HP directory, I can see the icon of Director- but cannot run it. Please help.

Soman

somanjohn@gmail.com

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Contributor
  • 45 Answers

Hi yesjay,

I've seen this exact same problem before. What I deduced from that experience is that the Readiris software takes over the redirector function of the HP Director service. The only way we got the HP Director to function again was to:

1.) Uninstall Readiris
2.) Uninstall the HP printer
3.) Reinstall the HP printer without installing Readiris

This resulted in the HP director service working properly again, but with the user unable to use the character recognition functionality provided by Readiris.

Hope this information helps to clarify your current situation and thanks for using the FixYa service
Kind regards

Posted on Feb 16, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a 7130 office jet all in one when i try to print or photo copy it flashes colour ink out printing has stopped replace colouring cartridge , i have replaced colour and black ,but still the same .Can...


Go to HP.com and install the latest driver for your printer the check the following: HP introduced HP Solution Center to replace HP Director in 2004. While HP continues to support HP Director on products used in Windows XP and 2000 operating systems, HP Director is not compatible with Windows Vista. If you recently upgraded to Windows Vista, you will not be able to use HP Director. However, you might be able to upgrade to HP Solution Center in its place. Follow these steps to download and install the full software solution, which includes HP Solution Center. NOTE: This solution is not available for all products.

Sep 19, 2009 | Office Equipment & Supplies

1 Answer

HP Solution center for C6180 All-In-One opens but appears blank


Run HP solution center as administrator. This is a temporary fix; try upgrading or reinstalling for a proper solution.

Jan 01, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer

Compaq Presario R3150US shuts down with IE7, cpu usage goes up


Have you inatalled the latest service pack before you upgraded to IE7?
If not, suggest you un-install IE7, install the service pack, reboot computer and then upgrade to IE7.
If IE7 causes you problems the revert back to IE6.

Nov 30, 2008 | Compaq Presario R3000 Notebook

1 Answer

Officejet 7210 -downloaded software but do not have any icons, et


FROM THE HP WEBSITE:

If you’ve recently upgraded to the new Internet Explorer 7 (IE7), and you have a Hewlett Packard scanner or printer/scanner, then you will almost certainly be experiencing problems with starting it.
This affects almost every model of HP Printer (e.g. PSC 2510, PSC 2410, Officejet series) that uses the HP Director software. Hewlett Packard is working on a solution, which is due to an incompatibility with Javascript on the new IE7.
However, we have a workaround for you here! Just follow these very simple steps to get around the problem:
  • After double-clicking on the HP Director icon, nothing appears to happen... the program is starting normally, but it’s hiding.
  • Wait a few seconds, then hold down the ALT key and press the space bar. A small dialogue box will appear.
  • Click on Minimize (you may have to click twice)
  • Voila! the HP Director task will appear in the task bar at the bottom of the screen - click it, and the program will appear and work normally.
MY ADVICE IF THIS IS THE PROBLEM:
Don't install/uninstall IE7 and then use Firefox or some other web compliant browser instead.

Nov 21, 2008 | HP Officejet 7210 All-In-One InkJet...

1 Answer

Installed but can't be found


We will experience this type of issues if the drivers are not installed properly.

Once remove the USB cable from the computer and insert the CD and click on ' add a device ' option and follow the onscreen instructions and connect the USB cable at the middle when it prompts.

Once it is finished, check for the printer icon and then try to print.

Also try to open the HP Director, if it doesnot open then download the IE7 patch from the HP website and then install it and try to open.

Please reply if you have any further more issues.

Jul 06, 2008 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

HP Director won't open. I am on XP and IE7


HP Director has a flaw and is not compatible with IE7
I have a psc 1100 and I had to update my software from HP

CHECK THIS OUT

Go to HP, this link, type in your printer model #.

It still may fail to show...if it does not show HP recommends this
work around.
Workaround: Open HP Director each time you use it If the update to HP Director is not available, or if you have installed the update and the HP Director window still fails to open, try this workaround.
  1. From desktop, double-click the HP Director icon to load the program into the memory. HP Director will not open at this step. Do not click anything else on the screen until Step 2 is completed.
  2. Press the Alt key and the Space bar together, and then select Minimize from the menu that appears at the upper left corner of the window. If necessary, click it again until HP Director minimizes. HP Director software displays as an item on the task bar (the row of open software programs that appears at the bottom of the desktop screen).
  3. Click HP Director on the task bar. The software opens and displays normally.
  4. Repeat Steps 1 through 3 every time you use HP Director.
    NOTE: The HP Director window might appear larger than normal, but the software is functional.
Cause In October 2006, Microsoft released Internet Explorer 7. The HP Director software that shipped with some HP products introduced between 2002 and 2004 may not be compatible with Internet Explorer 7. The HP Solution Center software, which replaced HP Director software on products introduced after 2004, is compatible with Internet Explorer 7 and does not exhibit this issue.

Apr 30, 2008 | Computers & Internet

1 Answer

My HP Director will not open, I can not scan from the printer either. It was working fine one day and then just quit. I can still print but not scan. What is the solution?


HP Director simply doesn't open? Check your version of Internet Explorer. If you've recently installed Internet Explorer 7, you will need to download the update on the HP website. Go to hp.com, click "Software & Driver Downloads", enter your product, choose your operating system, and there should be an update/patch for Director issues with IE7. Hope this helps.

Mar 20, 2008 | HP PSC 2210 All-In-One InkJet Printer

2 Answers

Hp director


It could be about this: I had same problem until I found a review somewhere - even HP technical support was totally useless - until HP FINALLY decided to up date its drivers to account for my/many people's downloading of Internet Explorer 7. As this is now done, and you cannot easily uninstall IE7 and go back to IE6: try again (1) HP Director and if not (2) I think update drivers or (3) uninstall / reinstall. Hope it helps.

Apr 04, 2007 | HP PSC 2410 All-In-One InkJet Printer

1 Answer

Won't open after upgrading to IE7


Many programs are not yet compatible with IE7. As an ISP we are not recommending people to upgrade to this version yet. I have IE7 on my system and know that it is not compatible with many websites and that I have various other problems because of the installation. Personally, I am going to remove it from my system for now.

Nov 07, 2006 | Musicmatch Jukebox 7.0 (1575956454) for PC

Not finding what you are looking for?
HP OfficeJet V40 All-In-One InkJet Printer Logo

310 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...