My son has had thia mp3 player for just over 1 year. The mp3 player says that there is no file, but when we plug it into the pc, the pc shows us that there a re files on it. Can you please help us. I can be emailed at email@example.com
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Plug your SD card into an SD card reader...the plug the card reader into the computer.
The computer will recognize the card reader and open a window...you will select "see files"...
Highlight the songs and put them in Windows media Player...plug your mp3 player in while the computer is running and Media player is running...Media player will recognize your mp3 player
Highlight your songs in the SD card reader...drag and drop the files to Media player...
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When you connect the MP3 player to the computer's USB port, the computer detects thia as an external storage device. When you click on this and open the drive, you may see a music folder or mp3 music files. To delete the mp3 file you want remove, click on the mp3 file to highlight it and press the Delete key on you computer to remove the mp3 file.
Unfortunately, file system errors indicate that a key system file has been deleted, which means the firmware needs to be reinstalled on the player. I was unable to find a website for Slick, so I would check the product documentation to see if they posted a website to visit in case of trouble (and tell us what that website is in case anyone else asks). If they list a website in the documentation, go to that website and see if they have a firmware download listed. Unfortunately, only about 20% of mp3 manufacturers have reloadable firmware - if Slick is part of the 80%, then that mp3 player will need to be replaced. Good luck!
The Ministry of Sound branded MP3 players were made by Alba audio. Their product website (located here) does not appear to have any software or driver downloads. However it does have an e-mail address for their tech support (firstname.lastname@example.org). I'd suggest dropping them a note as a next step in trying to find drivers.
It may be just the USB working mode of the player. The USB mode has to be set to either mass storage to view file/folders in Windows Explorer, or the other mode for Syncing with special mp3 player software such as Rapsody. NormalIy the USB mode is "automatic", but sometime this doesn't work or gets set off of automatic. So try setting the USB mode in the player's options. Is that doesn't work, please advise.
Plug your MOSMP036 into your USB port on your computer. Find it in "Device Manager". Double click on it then go to "Driver". Click on "Update Driver", then on "Next" then "Next" again and again to search for suitable driver.
DO NOT INSTALL the driver it says is nearest match but click on the "Install one of the other drivers box and click "Next". Select the driver for USB mass storage device and click next.
You will now be able to find your MP3 player's disc in Widows Explorer where you can create folders and copy and move files at will. Just remember when you have finished to go into MOS Jukebox, click on Sync the on File and then on Exit, otherwise your player menu will not display your songs as you have installed them.
Iuse my MOSMP036 to back up my important computer files!