Cp100 hard to hear, scratchy and low volume. perfect sound using ear piece.

Dan if I were you I would simply return it because the sound shouldn't be so low.

Hello,the problem you are experiencing could be caused by two things,
1.Bad ear piece:this could be fixed by replacing the bad ear piece,you can get it fixed either by getting the ear piece parts from any phone accessories stores and fix it your self,or you visit a mobile phone engineer to fix it for you and your phone would work perfectly.
2.ear piece volume low:this could be fixed by dialling a number on your phone screen,then tap on the botton on the right side of your phone,ensure you tap the upper arrow to your desired volume level.
wish you good luck,
take care.

when you receive a call check that the volume is turned up. it's the same control that you use to increase the ringer volume.

Hi,

You can increase the ear piece volume when on call.When you are on call push the joy stick to right to increase the volume and left to reduce volume.

Thanx

Schematics were never offered for the XTN and CP100 line of radios. You may have a speaker or volume potentiometer issue. Check both of these items. If this is not the issue then your radio is possibly non-repairable. Low Rx volume is known to occur on some XTNs, usually in conjunction with running the radio at full volume for extended periods of time. This low Rx volume issue can be corrected about 50% of the time by a qualified service center.

then there is a problem in phone so take to mecahnic

dear am seeing that there is really problem in ear piece of mobile u must have to let the check mobile to the repairer shop.

replaced the speaker in the ear piece this will correct the problem

if you have tried raising the volume while on a call and you still have the same trouble then I'm afraid your earpiece has failed and you will need to take it to a tech and have the earpiece replaced

Have you raised the volume while you are on a call as this is the only way the ear piece volume increases.
If this doesn't work then I'm affraid you have a faulty earpiece