Question about Creative Labs Zen Micro MP3 Player

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Creative Zen Micro MP3 5GB

To charge battery using USB port on a computer is OK!, no problem with that. But using USB bus powered when connected to a power outlet it doesn't work; the battery wont charge. Why?

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  • chelo666 Feb 15, 2008

    I connected that ac adapter to my cellphone, and it charged successfully. Thanks anyway!

  • chelo666 Feb 15, 2008

    zen micro ac adapter works for any motorola cellphones too. That adapter charges the cellphone but not the zen micro. My zen micro can charge it using usb port to computer so the battery has no problem. What part can't you understand?

  • bellwindy Mar 29, 2008

    I have looked everywhere for instructions on what or what not to do to charge my Creative Zen Micro 6GB MP3 player. I have a "house" plug, a car plug but am receiveing mixed results from these. The computer USB seems to work ok. Please advise.

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May be u would have faced loose connections, for better results turn off the zen wait for 20sec and then connect it to the power and make sure u dont keep moving the zen or the cable attatched to it... Due to wear and tear loose contact becomes prone..!! Hoping for a good rating from u...!!!

Thankyou

Posted on Feb 15, 2008

  • 1 more comment 
  • Mohamed Ismail
    Mohamed Ismail Feb 15, 2008

    U said u werent able to charge ur zen and not ur cell phone...!! How can u say thanks for trying...!!! its ur mistake for not posting the problem clearly...!!!

  • Mohamed Ismail
    Mohamed Ismail Feb 15, 2008

    Dont ever come here with ur problems anymore, if u dont know how to ask solutions....!!!

  • Mohamed Ismail
    Mohamed Ismail Feb 15, 2008

    Since u did not mention clearly that u were trying to charge ur zen, then suddenly u say that ur cellphone is charging...!!! This created a confusion, but for that u have given me a "Thanks for trying" as my rating...!!! But my solution is correct top an extent....!!!

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Posted on Jan 02, 2017

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1 Answer

MY Zen WONT TURN ON. It also wont charge.


Connect the player to a USB port on the back of a desktop PC.. Check the display for the charging icon . As the display times out after a few seconds, press any button on the player to reactivate the display. If the battery is fully depleted, the charging icon may not be displayed. Cup the player in your hands to check that the blue power LED behind the Play/Pause and Options buttons is blinking on and off repeatedly. This indicates that the player is successfully charging. After 1 hour of charging, power on the unit to activate the display. The charging icon should be displayed. Allow the player to charge for at least 6 hours. During this time, if charging from a USB port, please ensure your PC does not enter a power conservation mode (Standby, Sleep, or Hibernate) as this will interrupt charging. If the player does not indicate a charge, or will not power on after at least 6 hours of charging, please contact Customer Support.
You might try updating your ZEN V or ZEN V Plus firmware to take advantage of new features and functionality.
http://support.creative.com

Jan 16, 2010 | Creative Labs Zen Micro MP3 Player

4 Answers

My Zen Touch shows continuesly Slow Battery


being a end user all you can do from your side is to try a reset and a complete format of the set.

if this is not helping u you will have to send it back to company only.

Jun 26, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

My creative zen mosaic not power up


Hey, did you get it working? Erm, anyway thats just happened to mine, its easy all you have to do is press the reset button on the side, hopefully it'll work!
Good Luck

Oct 02, 2009 | Creative Labs Zen Micro MP3 Player

2 Answers

Creative Zen V Plus will not charge using an adapter


Install the software included with the Creative Zen V Plus. Many problems with the MP3 player can be resolved by installing or updating the software included with the device. Use the CD that came with the player to make the install, or log on the Creative Zen V Plus product page on the company website to download the latest firmware:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=15306&prodName=ZEN+V+Plus

Sep 24, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Really i don't know what the problem is. the creative doesn't charge and when it charges don't do anything


the player seems to need longer charging:
1. while player switched OFF: let it load on ac-adapter or USB-connection**** for about 1 hour, until the screen lights up.
2. still while player switched OFF: let it load another 2 to 3 hours
to get it fully charged.

**** notice: when using USB for charging:
1. Install the application software (from CD or Creative-download)
2. Preferred is a USB-connection at the backside of the computer
3. When more USB-connections are used, have the others disconnected: trying not to overload the USB-port power-consumption.

Support for Zen Vision M on the site of Creative:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=14331&prodName=ZEN+Vision%3aM

Aug 12, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

When I plug in my Zen Micro to the PC to chage all i get is the flashing charge signal but the devices does not recgharge. This is the same USB that i have used successfully on another PC. it also wont...


I use to have that little player and i remember how it could be tricky on different computers.

from http://www.anythingbutipod.com/forum/showthread.php?t=27711

If these don't work please report back:
4. If the Zen is not detected by or charging from the computer when connected, make sure you are using a USB port on the back of the computer (built into the motherboard) instead of one wired to the case (front or side). That way you are using a USB port with the proper power output.

5. If the Zen is not detected by or charging from the computer when connected, make sure the USB port you are using are USB 2.0 and not v1.1. If you computer is a newer computer, this shouldn't be a problem, but if it is an older computer, it may only have USB 1.1 ports which doesn't output enough power as USB 2.0 ports.

6. If the Zen is not detected by or charging from the computer when connected, make sure you have no other USB devices plugged into the computer (front and back ports), but the Zen. That may be worth a try to see if you can get enough current from the USB ports to begin charging it again. Usually the more devices you have plugged into the USB ports, the less current that will be available for charging due to the power being shared with all other devices plugged in.

7. If the Zen is not detected by or charging from the computer when connected, make sure that the drivers are loading for it properly under Device Manager (no conflicts showing). I believe the Zen will not be detected or begin charging unless its drivers are loaded and working properly.

Jul 30, 2008 | Audio Players & Recorders

4 Answers

CREATIVE ZEN V-PLUS. COULD NOT TURN ON AND IS NOT CHARGING


Try using the reset botton while connected to the computer via usb cable , it worked for me.

Jul 24, 2008 | Creative Labs ZEN V Plus MP3 Player

3 Answers

Screen won't come on. Please Help


it may be in a low power state, try a different usb cable and hook it up to a desktop computer (laptop ports are sometimes not powerful enough to charge the battery when it is in a low-power state). I had this exact same problem and that fixed it!

Also check out creative.com/support and look at their support forumns

Problems Charging, Turning On, or connecting the Zen to a computer, or upgrading firmware; Here are some things you can try:


1. If the Zen won't turn on, try using a wall charger (like the Motorola Razor) and see if it comes back on and begins charging. Wall chargers sometime will be able to output more current than the USB ports of a computer resulting in faster charging. Sometimes it is enough to turn it back on. Don't just try any wall charger though. You don't want it outputting too much power to the Zen and causing electrical damage. I would not go above a 5v charger for this since 5v, I believe, is the input power limit of the Zen.

2. If the Zen won't turn on or be recognized by the computer, try a hard reset by inserting a paperclip (or something like it) into the small "Reset" hole on the bottom of the Zen. Wait for it to rebuild the library and try again.

3. If the Zen is not detected by the computer when connected, try booting the Zen into Recovery Mode (See directions above) and do a "Clean Up". Wait for it to rebuild the library, do a hard reset and try again.

4. If the Zen is not detected by or charging from the computer when connected, make sure you are using a USB port on the back of the computer (built into the motherboard) instead of one wired to the case (front or side). That way you are using a USB port with the proper power output.

5. If the Zen is not detected by or charging from the computer when connected, make sure the USB port you are using are USB 2.0 and not v1.1. If you computer is a newer computer, this shouldn't be a problem, but if it is an older computer, it may only have USB 1.1 ports which doesn't output enough power as USB 2.0 ports.

6. If the Zen is not detected by or charging from the computer when connected, make sure you have no other USB devices plugged into the computer (front and back ports), but the Zen. That may be worth a try to see if you can get enough current from the USB ports to begin charging it again. Usually the more devices you have plugged into the USB ports, the less current that will be available for charging due to the power being shared with all other devices plugged in.

7. If the Zen is not detected by or charging from the computer when connected, make sure that the drivers are loading for it properly under Device Manager (no conflicts showing). I believe the Zen will not be detected or begin charging unless its drivers are loaded and working properly.

Storing or not using the Zen for long periods of time:


Lithium-ion batteries (by themselves) with no built-in voltage monitoring circuit have a really low self-discharge rate (1-2% a month) when not being used. Having the addition of voltage monitoring circuits will slightly increase the discharge rate, but should not reach the point of excessively discharging the battery to where it won't turn back on unless sitting unused for an extended period of time and if its last state before powering off was a already in a low voltage state. So, as long as you aren't storing it for long periods of time at a low discharged voltage, the battery should be ok to recharge.

Jun 20, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Trouble turning on and off.


do you have all the latest firmware?
and is the battery good?
try creative recovery tool
http://www.anythingbutipod.com/archives/2006/02/how-to-disassemble-the-creative-zen-vision-m.php

Jan 01, 2007 | Creative Labs Zen Micro MP3 Player

1 Answer

Usb port does not work


ok, first of all the zen needs windows xp with service pack 2 to work with your pc, if your windows does not have service pack 2 , the usb port will not work with it.

Aug 20, 2006 | Creative Labs Zen MicroPhoto MP3 Player

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